RATGDO ~ Warnings in System Logs

Configuration
1

Let me start off saying that the RATGDO is an awesome piece of equipment for garage door opening automations. It works seamlessly and integrates into HA like a dream. Now my question:

Since installing RATGDO32 into HA, I have noticed that I am getting new System Log warnings when I activate it. An example is:

Logger: homeassistant.components.esphome.manager
Source: components/esphome/manager.py:390
integration: ESPHome (documentation, issues)
First occurred: 11:12:33 AM (3 occurrences)
Last logged: 2:09:03 PM

ratgdo32 99ec70: [W][ratgdo_secplus1:281]: [157658896] Discard incomplete packet: [38 ...]
ratgdo32 99ec70: [W][ratgdo_secplus1:281]: [168248444] Discard incomplete packet: [3A ...]
ratgdo32 99ec70: [W][ratgdo_secplus1:281]: [168248706] Discard incomplete packet: [39 ...]

Is this normal? Is it something I should fix? If so how have others fixed this warning message?

1 Like
2

Seeing the same. Is this an issue to worry about?

3

So far I have seen no ill-effects from having these errors. However, since I have owned RATGDO since October 2025, I have had to cycle power on it twice. Twice it lost control of the garage door and could not tell whether it was up or down. Turning the power off to it seemed to reset it and get it working again.

I would say that it is about 95% reliable. I use it extensively to CLOSE the door when anyone leaves the house and OPEN the door when anyone enters the home zone. I really have to say it is very cool to come home with the garage opening automatically. With ALEXA greeting me home, the garage door opening for me, and the lights adjusting, it really makes having an automated home nice.

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4

That I know of, haven’t seen any reliability issues also. It has been 100% reliable in the 2 months i’ve had it but not using voice commands.

5

@Holydoc I read there could be noise from power. So, I moved my RATGDO further away from power cord the power cord to the garage door. Thus far, this seems to show an improvement and not seeing any Discard incomplete packet in the logs anymore. It has been 3 days of good luck.

6

@batmanchi i do not have the luxury of moving its location. Both the garage opener and the RATGDO are in the same plug

7

I have not seen such errors. I have three of the RATGDO32 units, & no problems whatsoever encountered, in the 2+ years that I’ve had them.

8

@tim.plas Is it cold there? I read that can be another variable in this issue.

9

Not cold here either. Maybe the age of the garage door opener it is connected to? Just reaching here.

10

Well it’s been -20F on several nights in the last few weeks here. And none of my 3 RATGDO’s have balked at it. --But I’ll be honest that I wasn’t exactly exercising any outdoor equipment during that time. Staying indoors & warm; but didn’t get any alerts then either.

11

It appears i get a discard packet warning anytime i utilize the RATGDO system. Using the garage opener button seems to be fine. However if I tell the RATGDO to close the door, I get a packet warning, but the garage operates fine.