Reolink Doorbell canned responses

Configuration
1

Installing my Reolink Doorbells today. I installed 2 of them, and when I did the canned responses button had populated responses in there. Today I installed an RLN4E NVR. All is working again except the button where there were 3 canned responses before now has no reaponses.
1: Where did the built-in ones go?
2: How can I add my own responses.

I think it’s from the NVR because I added a 3rd doorbell when I installed the NVR, and that one also has no canned responses under that button.

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BTW, using current HAOS and the core integration, all the doorbells are running POE, 2 WIFI versions (with external power converters) and 1 POE version. All 3 are running thru the NVR. Firmware is the current released and known by the software, I didn’t go looking for newer firmware manual install versions that usually exist in the ether.

2

Don’t user Reolink (yet), but I found this in the docs.

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Looks like you can record your own from their app.

3

I appear to be able to send them thru the app to the device, and when the doorbells are not connected thru the NVR I can load them into HA and send them thru HA as well, but when the NVR is in the middle, I can’t get them to play (or load) using HA for the doorbells to grab them.

Thanks @ShadowFist for that RTFM link I had not seen that, BTW. It sorta helped but verified what I was seeing.

I’ll let this hang if here if anyone else with a doorbell connected thru an RLN4E NVR to see if they solved the puzzle or else I’ll ask Starkiller with an issue.

4

Found this on their github issues. Not sure if it’s the same thing that’s affecting you, but it won’t hurt to be aware of it.

5

I wrote it up.