I just replaced our Ring (1st edition, ancient) with a Reolink Wi-Fi. I cannot figure out for the life of me where to get the login information that the integration requests:
It finds the correct IP, but I have no idea what the username/password would be. Its not accessible via its IP in the browser.
Is this doorbell even any good? An hour in and Im not really liking it, I cant even get it to send basic motion sensor alerts.
Is there a better WiFi (wired) doorebell for HA integration?
Which model do you have? Wired or battery?
I’ve had the Reolink Video Doorbell WiFi Camera - Wired for 3 years and I think it’s great!
I bought the wifi doorbell as it allows the integration with the phone (at least on the iPhone). If one presses the bell, your phone rings and you can interact, also with video.
When I tried to integrate it in HA, I got the same error message as you. As I have a Reolink NVR, I added the doorbell in the NVR. It then appeared in HA but … I lost the integration with the phone.
After a long exchange of mails with the Reolink support team, here is what I learned:
When a battery-powered camera is added to an NVR, the camera will be managed by the NVR and can no longer be used independently. Battery cameras do not originally support Reolink port settings, including HTTP/HTTPS/RTMP/RTSP/ONVIF ports. Since the NVR supports these ports, the camera will gain support for them once added to the NVR. However, please note that if you wish to use HTTP or other protocols, you must use the NVR’s IP address and system information—the camera itself does not support these features.
We understand that you may want to use the call feature of the doorbell (where your phone receives a call when someone rings the doorbell). Unfortunately, when the camera is added to the NVR, the call feature will not be available. This feature only works when the camera is used independently.
Based on your needs, a Doorbell POE camera seems better suited for you.
First, the Doorbell POE camera can be connected via a single Ethernet cable directly to the RLN8-410 NVR for power and network.
Second, your NVR supports HyBridge Mode (which requires an HDMI/VGA monitor connected to the NVR to enable). Once HyBridge Mode is enabled, the camera will receive an IP address directly from your router, allowing you to add it independently to the app using its UID. The Doorbell POE also supports Reolink port settings natively, meaning you can access the camera separately via HTTP/HTTPS/RTMP/RTSP in a browser.
Additionally, when the camera is added independently to the app, you will be able to receive calls. At the same time, the camera’s recordings will also be saved to the NVR’s hard drive, as it is simultaneously connected to both the NVR and used independently.While the Doorbell Battery does not support this configuration, the Doorbell POE does.
In other words, you can’t integrate the wifi doorbell in HA if used standalone.
Had I known this before, I would have gone for the POE one!
I hope it helps.
Oh, I forgot to include POE as another model in my comment. My wifi model connects to the existing wiring from our old doorbell, but I realize that’s not an option for everyone. I thought he was referring to a battery wifi doorbell, but I wasn’t sure.
Thanks for sharing your experience, I learned something new today! Hopefully, this will be helpful for @tek0011
Ya, Im still a bit confused lol.
I have this model:
# REOLINK 2K Battery Video Doorbell Camera, 150°x150° Head-to-Toe View, 2.4/5 GHz WiFi, Two-Way Talk, No Monthly Fee, Person/Vehicle/Package Detection(Chime not Included)
Where I get confused is - that yes its a battery model, but yes its also wired in to our existing old doorbell (not by POE).
It would seem based on @ChrisRey 's experience and reply, that this is not possible, natively, in HA.
So I guess back to: What wired, non POE, WiFi doorbell DOES work best with HA? Im struggling to find good answers after a week of researching.
Lastly, no, replacing the current wired by transformer, over to POE is probably not possible as it was all wired when we had the fiber cement siding replaced.
Edit: I am looking at the WIFI wired one: Amazon.com: REOLINK Video Doorbell WiFi Camera - Wired 2K Outdoor, 5G&2.4G WiFi, 4:3 Wide View Angle, Smart Detection, Local Storage, No Subscription Front Door Home Security, Customized Chime V2 : Tools & Home Improvement
And it says:
- Hardwired Power Solution! 12-24VAC 50/60Hz, DC 24V. Noticed: The video doorbell is highly recommended to use with Reolink Chime, Reolink NVR System and the other Reolink accessories for full connectivity and compatibility.
I do have a 24VAC transformer, so theoretically I could use this?
This is the one I have:
https://reolink.com/product/reolink-doorbell-battery/
I use it on battery (but could apparently be wired) and I can only confirm that It cannot be integrated in HA, unless you go through a NVR.
You can use the same 2 wires (24 volt AC) to power the Reolink. You need to use the Reolink App (Windows or iPhone, and I assume android) to set it up and join it to your WiFI network. Once it’s on your WiFi network you can install the Reolink Integration to pull it into HA.
I initially used the ftp option within the Reolink app to send video recordings and snapshots to an ftp folder I set up on my Synology NAS. Later on I purchased an additional Synology camera license and now just have it streamed/recorded directly to the NAS without using ftp. You can also configure the Reolink to send out an RTSP stream that can be shown in HA.
I’ve done all that. Its on my network, but I have no idea what the login setting is that the Integration wants. Never at any point did I set that up.
[quote=“ChrisRey, post:3, topic:981213”]
When a battery-powered camera is added to an NVR, the camera will be managed by the NVR and can no longer be used independently. Battery cameras do not originally support Reolink port settings, including HTTP/HTTPS/RTMP/RTSP/ONVIF ports. Since the NVR supports these ports, the camera will gain support for them once added to the NVR. However, please note that if you wish to use HTTP or other protocols, you must use the NVR’s IP address and system information—the camera itself does not support these features.
[/quote]
You never mentioned if you have a Reolink NVR.
It looks like you may only be able to add the Reolink Integration by pointing it to the NVR’s IP address.
I’m using the following WiFI model, powered by the original 24v AC, and it integrates into HA just fine without any NVR (although I am recording the RTSP stream on a Synology NAS). It looks like the same one in your second link.
Use the same password that you used when setting up the reolink app on your phone.
Unfortunately, that does not work. When using the app to setup the reolink, there is no prompted username. Only the cloud username. It specifically says that doesnt work (and it doesnt). Outside of that, there is no username used to log into the reolink doorbell, from the Reolink cloud app.
Based on others replies, it seems like its not possible to use this doorbell in HA, without a Reolink NVR.
Sorry, not the cloud account but the password for the doorbell device. Try going into the settings for that device in the phone app and then go to to Advanced, then Change Device Password and assign a password. Use that password along with admin as userid. It works for me but I have the wired doorbell and I believe that you have the battery version so this might not apply.
Ok, this is the model I have. I knew it was connected to our existing doorbell wires, but I was waiting to comment until I spoke to my husband to understand exactly how he wired it.
This is how ours is wired:
Our old doorbell is wired from the front porch to a 24VAC transformer in the attic. He disconnected the wires from that transformer and connected them to a 24V DC power adapter (the 24V DC power adapter was included in the box when we purcahsed the Reolink doorbell in 2023). He plugged the adapter into a power outlet in the attic…removed old doorbell on front porch and connected new doorbell to existing wires.
I did the camera setup. At some point during setup, I created a password for the admin user of the CAMERA itself, not a Reolink Cloud account. I’ve never had a Reolink cloud account, nor do I want one. My storage is on an SD card in the camera. I think the cloud account is only neccesary if you sign up for their cloud storage? That password that I created is what I use for web access & integrating into HA. I’ve since created a new admin account with a different username than “admin”. I think I did that in direct web access to the camera.
It has about 50 entities (controls, sensors, configs, diagnostics) in HA.
The camera has been rock solid for 3 years. IMO, it was a great purchase that I’m very pleased with. Hope this helps with your question about this specific Reolink Doorbell!
Replaced the Battery Wifi one with the Wired Wifi one, everything worked perfectly. Was able to add it to the integration in HA, instantly.
Thanks everyone.
