Reset Home assistant green

Hi.
Just got my Home assistant green and tried to install it. The only thing showing is a log on screen, eventhough i dont have a user? And where do I create one??

Note: I unpacked it new, connected it to power, removed power and pluged in power again.

Time now to read the docs

You just enter a user name and password. The user will then be created.

This is the screen I’m geting.

Reading the docs will help here.

Or just reading what I wrote :slight_smile:

Still getting the same issue. Just getting ”invalid username or password”…

Is there anywhere I can create a user?

When reading the docs it’s telling you that on first start you’ll get a window telling you to create a user. This is not the case for me though, only thing I got was the log in screen.

Did you ever had another HA instance, which you used the app to connect to ?, in that case try from a browser, after delete all caches (anyways try from a browser)

I’ve tried using the web browser as well, and also cleared all cache, with the same result.

I also tried resetting it by unplugging the cable and holding down the button on the back until the yellow light comes on, but I still get the same result.

Is there any way to fully reset this completely?

When looking at the startup procedure you’re suppose to be greeted by a onboarding screen which I haven’t. Just a log in screen.

Have you tried to follow this Guide ?

https://support.nabucasa.com/hc/en-us/articles/25161225495837-Resetting-Home-Assistant-Green .