Ring Integration via MQTT - additional user PIN will not disarm alarm

We are able to activate Ring Alarms for both statuses of Home or Away with any user via HASS. The only issue I have is disarming the alarm system will only occur when the main user / account holder of Ring pin is entered. The additional users have valid pin that work at keypad & Ring application; failure to disarm only occurs when using their pin via the HASS Alarm Interface via dashboard card & HASS automation actions.