Can you read this and ask the question again with some info and someone maybe able to help then.
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Thx but frankly do not know if this is right forum for this…excuse if is not…but dried out of possibilities…i know it is China cheap, but maybe someone can help me.
Really if you want help we need information. Like it says in that link hardware, how its connected whether it ever worked.
Otherwise the best I can offer is something is not working.
That looks like some Tuya app.
This is Home Assistant and the questions should be about or related to Home Assistant in some way.
Tell us how this relates to Home Assistant please.