Smarthub integration sensor not pulling any data; "failed to retrieve authorization token"

Can anyone tell me what I’m doing wrong here? I’m using the SmartHub energy integration, as my electricity utility uses SmartHub. I’ve managed to get the sensor into HA, but it’s not pulling any energy data in. The only special character the password has is a dash, so I doubt that’s the problem… I’m a newbie, and I’m not quite sure where I’m going wrong…