SMB not working on a new installation

Configuration
1

Hi there,

I have setup a second Hassio instance. On my old one I can add Network storage (see: Common tasks - Operating System - Home Assistant)

On the new Instance I got an error:

2026-01-05 15:09:33.953 FR-Hassio systemd[1]: Mounting Supervisor cifs mount: Multimedia...
2026-01-05 15:09:34.016 FR-Hassio kernel: CIFS: Attempting to mount //nas.xxx.link/Multimedia
2026-01-05 15:09:34.063 FR-Hassio mount[287101]: mount error(13): Permission denied
2026-01-05 15:09:34.063 FR-Hassio mount[287101]: Refer to the mount.cifs(8) manual page (e.g. man mount.cifs) and kernel log messages (dmesg)
2026-01-05 15:09:34.065 FR-Hassio kernel: CIFS: Status code returned 0xc000006d STATUS_LOGON_FAILURE
2026-01-05 15:09:34.065 FR-Hassio kernel: CIFS: VFS: \\nas.xxx.link Send error in SessSetup = -13
2026-01-05 15:09:34.065 FR-Hassio kernel: CIFS: VFS: cifs_mount failed w/return code = -13
2026-01-05 15:09:34.069 FR-Hassio systemd[1]: mnt-data-supervisor-mounts-Multimedia.mount: Mount process exited, code=exited, status=32/n/a
2026-01-05 15:09:34.069 FR-Hassio systemd[1]: mnt-data-supervisor-mounts-Multimedia.mount: Failed with result 'exit-code'.
2026-01-05 15:09:34.071 FR-Hassio systemd[1]: Failed to mount Supervisor cifs mount: Multimedia.

According my research -13 means that cifs-utils is not available.

Has anyone a hint?

2

Im having the same issue. :frowning:

3

I am also having this issue. Wanted to have some music on a Mac to use in Music Assistant. I tried my admin, login, and even added a shared user to the folder. I can see it from another Mac just fine but HA refuses to mount the folder: cifs_mount failed w/return code = -13 Permission denied.

Any help would be greatly appricated. Thank you

4

Has anyone more success?

via CLI i found a 400 error:

DEBU[0000] Response                                      body="{\"result\":\"error\",\"message\":\"Mounting Multimedia did not succeed. Check host logs for errors from mount or systemd unit mnt-data-supervisor-mounts-Multimedia.mount for details.\"}" fields.time=254.338125ms headers="map[Content-Length:[178] Content-Type:[application/json; charset=utf-8] Date:[Thu, 26 Feb 2026 15:32:16 GMT] Server:[Python/3.13 aiohttp/3.13.3]]" received-at="2026-02-26 16:32:16.200927219 +0100 CET m=+0.264625212" request="&{POST http://supervisor/mounts HTTP/1.1 1 1 map[Accept:[application/json] Authorization:[Bearer ] Content-Type:[application/json] User-Agent:[go-resty/2.17.1 (https://github.com/go-resty/resty)]] {} 0x2005a0 178 [] false supervisor map[] map[] <nil> map[]   <nil> <nil> <nil>  {{}} <nil> [] map[]}" status="400 Bad Request" statuscode=400
Error: Mounting Multimedia did not succeed. Check host logs for errors from mount or systemd unit mnt-data-supervisor-mounts-Multimedia.mount for details.