Hi All,
Environment info:
Proxmox and HAOS installed
HAOS:
- Core2025.4.1
- Supervisor2025.04.0
- Operating System15.1
- Frontend20250404.0
Mosquitto: 6.5.0
Zigbe2mqtt: 2.2.1-1
Situation:
I had Zigbee 3.0 USB Dongle Plus | ZBDongle-P version. After some time it crashed.
Currently I bought Zigbee 3.0 USB Dongle Plus | ZBDongle-E version
After I bought I wanted to upgrade firmware:
I used this tool to upgrade firmware
https://dongle.sonoff.tech/sonoff-dongle-quick-flasher/
and firmware I install:
Currently I have error:
[23:51:27] INFO: Preparing to start...
[23:51:27] INFO: Socat not enabled
[23:51:28] INFO: Starting Zigbee2MQTT...
Starting Zigbee2MQTT without watchdog.
[2025-04-11 23:51:30] info: z2m: Logging to console, file (filename: log.log)
[2025-04-11 23:51:30] info: z2m: Starting Zigbee2MQTT version 2.2.1 (commit #unknown)
[2025-04-11 23:51:30] info: z2m: Starting zigbee-herdsman (3.4.11)
[2025-04-11 23:51:31] info: zh:adapter:discovery: Matched adapter: {"path":"/dev/ttyACM0","manufacturer":"ITEAD","serialNumber":"20231216145337","pnpId":"usb-ITEAD_SONOFF_Zigbee_3.0_USB_Dongle_Plus_V2_20231216145337-if00","vendorId":"1a86","productId":"55d4"} => ember: 4
[2025-04-11 23:51:31] info: zh:ember: Using default stack config.
[2025-04-11 23:51:31] info: zh:ember: ======== Ember Adapter Starting ========
[2025-04-11 23:51:31] info: zh:ember:ezsp: ======== EZSP starting ========
[2025-04-11 23:51:31] info: zh:ember:uart:ash: ======== ASH Adapter reset ========
[2025-04-11 23:51:31] info: zh:ember:uart:ash: RTS/CTS config is off, enabling software flow control.
[2025-04-11 23:51:31] info: zh:ember:uart:ash: Serial port opened
[2025-04-11 23:51:31] info: zh:ember:uart:ash: ======== ASH starting ========
[2025-04-11 23:51:32] info: zh:ember:uart:ash: ======== ASH connected ========
[2025-04-11 23:51:32] info: zh:ember:uart:ash: ======== ASH started ========
[2025-04-11 23:51:32] info: zh:ember:ezsp: ======== EZSP started ========
[2025-04-11 23:51:32] info: zh:ember: Adapter EZSP protocol version (13) lower than Host. Switched.
[2025-04-11 23:51:32] info: zh:ember: Adapter version info: {"ezsp":13,"revision":"7.4.4 [GA]","build":0,"major":7,"minor":4,"patch":4,"special":0,"type":170}
[2025-04-11 23:51:32] error: z2m: Error while starting zigbee-herdsman
[2025-04-11 23:51:32] error: z2m: Failed to start zigbee-herdsman
[2025-04-11 23:51:32] error: z2m: Check https://www.zigbee2mqtt.io/guide/installation/20_zigbee2mqtt-fails-to-start_crashes-runtime.html for possible solutions
[2025-04-11 23:51:32] error: z2m: Exiting...
[2025-04-11 23:51:32] error: z2m: Error: [BACKUP] Current backup file is not for EmberZNet stack.
at EmberAdapter.getStoredBackup (/app/node_modules/.pnpm/[email protected]/node_modules/zigbee-herdsman/src/adapter/ember/adapter/emberAdapter.ts:1154:23)
at EmberAdapter.initTrustCenter (/app/node_modules/.pnpm/[email protected]/node_modules/zigbee-herdsman/src/adapter/ember/adapter/emberAdapter.ts:930:29)
at EmberAdapter.initEzsp (/app/node_modules/.pnpm/[email protected]/node_modules/zigbee-herdsman/src/adapter/ember/adapter/emberAdapter.ts:714:18)
at EmberAdapter.start (/app/node_modules/.pnpm/[email protected]/node_modules/zigbee-herdsman/src/adapter/ember/adapter/emberAdapter.ts:1538:24)
at Controller.start (/app/node_modules/.pnpm/[email protected]/node_modules/zigbee-herdsman/src/controller/controller.ts:136:29)
at Zigbee.start (/app/lib/zigbee.ts:69:27)
at Controller.start (/app/lib/controller.ts:104:13)
at start (/app/index.js:149:5)
zigbee2mqtt configuration:
socat
enabled: false
master: pty,raw,echo=0,link=/tmp/ttyZ2M,mode=777
slave: tcp-listen:8485,keepalive,nodelay,reuseaddr,keepidle=1,keepintvl=1,keepcnt=5
options: "-d -d"
log: false
mqtt
base_topic: zigbee2mqtt
server: mqtt://core-mosquitto:1883
user: xx
password: xx
serial
port: /dev/ttyACM0
adapter: ember
I also tried to install this firmware
github. com/itead/Sonoff_Zigbee_Dongle_Firmware/tree/master/Dongle-E/NCP_7.4.4
Can someone help me?