Stuck on setting up Sonoff Dongle E

Configuration Zigbee
1

Hi, I am trying to set up the Sonoff Dongle E and I am stuck on the onboarding page. Selected the dongle device and submit, but the page just refresh.

There are a couple of errors:

  1. Mosquitto Broker
    level=error msg=“http request error: Post "http://127.0.0.1:80/superuser\”: EOF"

  2. Z2M
    |[2025-12-08 23:20:32] info: |zh:ember:uart:ash: ======== ASH starting ========|
    |—|—|
    |[2025-12-08 23:20:32] error: |zh:ember:uart:ash: Received frame with CRC error|
    |[2025-12-08 23:20:37] info: |zh:ember:uart:ash: ======== ASH Adapter reset ========|
    |[2025-12-08 23:20:37] info: |zh:ember:uart:ash: ======== ASH starting ========|
    |[2025-12-08 23:20:37] error: |zh:ember:uart:ash: Received frame with CRC error|
    |[2025-12-08 23:20:42] error: |z2m: Error while starting zigbee-herdsman|
    |[2025-12-08 23:20:42] error: |z2m: Failed to start zigbee-herdsman|
    |[2025-12-08 23:20:42] error: |z2m: Check Zigbee2MQTT fails to start/crashes runtime | Zigbee2MQTT for possible solutions|
    |[2025-12-08 23:20:42] error: |z2m: Exiting…|
    |[2025-12-08 23:20:42] error: |z2m: Error: Failed to start EZSP layer with status=HOST_FATAL_ERROR.|

I have done the following items:

  • Created a user and password to be used in Z2M. The details are keyed into Z2M configurations
  • Flashed the dongle to Zigbee Router 8.0.2

Is there anything that I have missed out?

2

You restarted after changing the passwords, both MQTT and HA?
Using an extender cable to get the dongle away from any interference?
Read this?

3

Yes, I have restarted both HA and MQTT. Did not use any extender cable but instead used a 90 degree extender as the USB port is too close to the power inlet. I have referred to the website, did not managed to find anything that could help.

4

ZHA running or enabled ?

Router firmware ? You need coordinator firmware.

1 Like
5

ZHA is not running.
i just flashed to to Zigbee 8.0.2 instead.

It works now.

Thank you!