Tado not available

I am having problems with the connection between tado and home assistant. Every day, my tado loses connection between 5-6 p.m. and 9-10 p.m.

Could this be related to the API limits?

Core: 2026.1.3
Supervisor: 2026.01.1
OS: 17.0

Most likely. Any clues from your system logs?

Logger: homeassistant.components.tado.coordinator
Bron: helpers/update_coordinator.py:416
integratie: Tado (documentatie, problemen)
Eerst voorgekomen: 05:21:35 (1 gebeurtenis)
Laatst gelogd: 05:21:35

Unexpected error fetching tado data
Traceback (most recent call last):
File “/usr/src/homeassistant/homeassistant/helpers/update_coordinator.py”, line 416, in _async_refresh
self.data = await self._async_update_data()
^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^
File “/usr/src/homeassistant/homeassistant/components/tado/coordinator.py”, line 102, in _async_update_data
zones = await self._async_update_zones()
^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^
File “/usr/src/homeassistant/homeassistant/components/tado/coordinator.py”, line 183, in _async_update_zones
mapped_zones[int(zone)] = await self._update_zone(int(zone))
^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^
File “/usr/src/homeassistant/homeassistant/components/tado/coordinator.py”, line 192, in _update_zone
data = await self.hass.async_add_executor_job(
^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^
self._tado.get_zone_state, zone_id
^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^
)
^
File “/usr/local/lib/python3.13/concurrent/futures/thread.py”, line 59, in run
result = self.fn(*self.args, **self.kwargs)
File “/usr/local/lib/python3.13/site-packages/PyTado/interface/api/my_tado.py”, line 96, in get_zone_state
return TadoZone.from_data(zone, self.get_state(zone))
~~~~~~~~~~~~~~~~~~^^^^^^^^^^^^^^^^^^^^^^^^^^^^
File “/usr/local/lib/python3.13/site-packages/PyTado/zone/my_zone.py”, line 195, in from_data
kwargs[“available”] = kwargs[“link”] != CONST_LINK_OFFLINE
~~~~~~^^^^^^^^
KeyError: ‘link’

Logger: homeassistant.components.tado.coordinator
Bron: helpers/update_coordinator.py:416
integratie: Tado (documentatie, problemen)
Eerst voorgekomen: 05:26:35 (47 gebeurtenissen)
Laatst gelogd: 09:16:47

Unexpected error fetching tado data
Traceback (most recent call last):
File “/usr/src/homeassistant/homeassistant/helpers/update_coordinator.py”, line 416, in _async_refresh
self.data = await self._async_update_data()
^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^
File “/usr/src/homeassistant/homeassistant/components/tado/coordinator.py”, line 97, in _async_update_data
tado_home = tado_home_call[“homes”][0]
~~~~~~~~~~~~~~^^^^^^^^^
KeyError: ‘homes’