EndUser
November 22, 2025, 11:53pm
1
My HA is
Installation methodHome Assistant OS
Core2025.11.3
Supervisor2025.11.4
Operating System16.3
Frontend20251105.1
Suddenly the Alexa Media Player no longer works. I did a reboot, I did a Restore from a previous backup, I uninstalled AMP and installed it again… None of this worked.
When re-installing AMP it tells me that the Amazon 2SV Authentication App Key is not good, even though I get from the Google Authentication App on my Iphone.
Can someone help me ?
pbcrunch
(Wayne Manion)
November 23, 2025, 12:58am
2
I have no help, but I am experiencing the same problem.
EndUser
November 23, 2025, 2:18am
3
Let’s hope that there will be a solution.
Same here, after some struggle succeed to authenticate but the devices dissapeared.
I have a script to show our front door Ring camera on our Echo Show with several Play Media steps using routine or custom in Media Content Type and none of the actions are working even though the trace shows the actions completed. The logs are showing the Echo as unavailable.
Syncro1
November 23, 2025, 11:19pm
6
All I can tell you is the AMP integration is broken again wait for a fix
EndUser
November 24, 2025, 12:52am
7
I upgraded to 5.8.0 but now I get the following:
The Amazon Skill IS enabled !
Just updated AMP to 5.8.0 and the issue is resolved for me.
dhaker
November 24, 2025, 2:07pm
9
Same for me just applied update to Alexa Media Player and voice notification now working.
EndUser
November 24, 2025, 3:29pm
10
@danielbrunt57 told me (on Github) how to do it right and it now works.
Homer-007
(Homer)
November 25, 2025, 8:24am
11
Not working for me
I’m on 5.8.0.
Could this be a regional issue, as I’m in Australia. I tried com as well as com.uk and no joy.
Homer-007
(Homer)
November 25, 2025, 8:49am
12
Looks like it could be working. I thought I had to enter the 6 digit code FROM the authentication app.
EndUser
November 25, 2025, 12:14pm
13
That is what I did wrong as well. You need to get a (long) code directly from Amazon.com .
jasonf1
(Jasonf)
November 26, 2025, 3:26pm
14
I upgraded to 5.8.0 after HA 2025.11.2 broke this, and still it’s not working. Does reauthentication to Amazon resolve the issue?
EndUser
November 26, 2025, 3:28pm
15
Yes, use the Amazon “new app” authentication code. NOT through the Google (other equivalent) Authentication. I made that mistake.
jasonf1
(Jasonf)
November 26, 2025, 6:16pm
16
Yep, I did that with initial setup. Looks like I had to regenerate the OTP.
Thanks,