Hello, the cloud is not working. I’m trying to log in, but it’s giving me the screenshot
You get paid support with NC. Run through the troubleshooting tips and if that does not help then open a ticket. https://support.nabucasa.com/hc/en-us/sections/26315762664861-Troubleshooting-Remote-access
If you just set cloud up, give it a couple of hours to populate the local DNS Server. It just might not know who you are yet.
Can you access your HA locally (on your LAN) with it’s IP address?
If so, go to
and check the status there or log in to your NC account.
In some cases, depending on the situation, restarting HA solves this issue.