TotalConnect - User Help Requested for Device Census

To help the TotalConnect integration report hardware model and ID into Home Assistant better, I need users to participate in a “device census” to gather information about the various hardware that is used with TotalConnect.

First I need your physical device model and model/version number. This is from the a label on the hardware, or perhaps from your user guide or other documentation. Something like model “Lynx Touch” and model ID “L7000”.

Second, download your Diagnostics for TotalConnect from within Home Assistant. One way is to click on your alarm panel, hit the three vertical dots and then Device Info. You should see a link for Download Diagnostics.

You can search for the info as described below, or just attach or cut/paste your whole diagnostic file.

You may see multiple devices listed in your diagnostic file. I am primarily interested in the alarm panel, which will be the longest device entry, but feel free to report the other devices as well. I need the following for each device (if not provided, say “null”):
a) class_id
b) security_panel_type_id
c) PanelType
d) PanelVariant

Post a response that looks something like this:

Model: Lynx Touch
Model ID: L7000
class_id: 1
security_panel_type_id: 12
PanelType: 12
PanelVariant: 1

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First, who are you? Please let us know who you are representing.
Second, census/polls/etc need to be vetted before publishing. Have you contacted a mod here or someone else to clear this?

I’m the code-owner for the TotalConnect integration, and the maintainer for the total_connect_client package that enables it.

This device data is needed to provide model information to HA, as requested by core team member Joostlek in the HA developer Discord

The TotalConnect API documentation provides no database of supported devices or the codes they send. I need to build a database from user responses.

Data collected will help update the device model lookup function, which will then be fed into HA in a future version.

Sorry I did not know that a census requires moderator approval. Please point me to the documentation or tell me how to request an approval.

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Could you add a ‘Census’ button to your integration to extract the information in a preformatted format?

Users would probably frown severely if you were to collect these stats automagically on your next release as part of your updated API calling process. Just saying…