I am unable to get Tractive to report anything other than “away,” even when my dog is home.
The address is in the Tractive App, and it shows her being in the “home” safe zone.
The Log appears below:
2023-09-20 16:46:28.761 DEBUG (MainThread) [homeassistant.components.tractive] Received event: {'message': 'tracker_status', 'tracker_id': 'NXYBWFVK', 'tracker_state': 'OPERATIONAL', 'position': {'time': 1695242010, 'latlong': [41.271427, -74.43678], 'sensor_used': 'GPS', 'accuracy': 11, 'course': 269, 'altitude': 156, 'time_rcvd': 1695242024}, 'hardware': {'time': 1695242010, 'battery_level': 75, 'temperature_state': 'NORMAL', 'power_saving_zone_id': None, 'clip_mounted_state': False}, 'charging_state': 'NOT_CHARGING', 'battery_state': 'REGULAR', 'led_control': {'active': False, 'timeout': 300, 'remaining': 0, 'pending': False, 'reconnecting': False}, 'buzzer_control': {'active': False, 'timeout': 300, 'remaining': 0, 'pending': False, 'reconnecting': False}, 'live_tracking': {'active': False, 'timeout': 300, 'remaining': 0, 'pending': True, 'reconnecting': False}, 'pos_request': {'active': False, 'timeout': 300, 'remaining': 0, 'pending': False, 'reconnecting': False}} 2023-09-20 16:46:28.861 DEBUG (MainThread) [homeassistant.components.tractive] Received event: {'message': 'activity_update', 'pet_id': '644451f75cae6005e6442c9f', 'week_overview': [{'progress': 46, 'streak_after': False, 'local_day': 18, 'local_month': 9, 'local_year': 2023}, {'progress': 78, 'streak_after': False, 'local_day': 19, 'local_month': 9, 'local_year': 2023}, {'progress': 42, 'streak_after': False, 'local_day': 20, 'local_month': 9, 'local_year': 2023}, {'progress': 0, 'streak_after': False, 'local_day': 21, 'local_month': 9, 'local_year': 2023}, {'progress': 0, 'streak_after': False, 'local_day': 22, 'local_month': 9, 'local_year': 2023}, {'progress': 0, 'streak_after': False, 'local_day': 23, 'local_month': 9, 'local_year': 2023}, {'progress': 0, 'streak_after': False, 'local_day': 24, 'local_month': 9, 'local_year': 2023}], 'progress': {'achieved_minutes': 60, 'goal_minutes': 140, 'current_streak': 0}, 'hourly_distribution': [0, 0, 0, 0, 0, 0, 0, 0, 0, 7, 0, 36, 15, 1, 0, 0, 0, 0, 0, 0, 0, 0, 0, 0], 'activity_distribution': [{'category': 'active', 'current': 60.0, 'average': 92.0}, {'category': 'calories', 'current': 980.0, 'average': 1520.0}, {'category': 'resting', 'current': 2.8, 'average': 17.6}], 'sleep_distribution': [{'category': 'resting', 'current': 52.0, 'average': 148.0}, {'category': 'sleeping', 'current': 114.0, 'average': 904.0}], 'best_day': False, 'associated_data': ['SLEEP_OVERVIEW']} 2023-09-20 16:46:28.895 DEBUG (MainThread) [homeassistant.components.tractive] Received event: {'message': 'wellness_overview', 'pet_id': '644451f75cae6005e6442c9f', 'wellness': {'score': 62, 'activity_label': 'OK', 'sleep_label': 'OK', 'rest_label': None, 'remaining_days_until_score': 0}, 'activity': {'hourly_distribution': [0, 0, 0, 0, 0, 0, 0, 0, 0, 7, 0, 36, 15, 1, 0, 0, 0, 0, 0, 0, 0, 0, 0, 0], 'minutes_active': 60, 'minutes_rest': 52, 'minutes_goal': 140, 'calories': 980, 'average_minutes_active': 93, 'average_minutes_rest': 151, 'current_streak': 0, 'best_day': False}, 'sleep': {'minutes_night_sleep': 3, 'minutes_day_sleep': 112, 'sleep_phases': [{'time_offset': 557, 'time_span': 28, 'type': 'OTHER'}, {'time_offset': 585, 'time_span': 3, 'type': 'NIGHT'}, {'time_offset': 588, 'time_span': 18, 'type': 'OTHER'}, {'time_offset': 606, 'time_span': 50, 'type': 'DAY'}, {'time_offset': 656, 'time_span': 91, 'type': 'OTHER'}, {'time_offset': 747, 'time_span': 51, 'type': 'DAY'}, {'time_offset': 798, 'time_span': 10, 'type': 'OTHER'}, {'time_offset': 809, 'time_span': 2, 'type': 'DAY'}, {'time_offset': 811, 'time_span': 3, 'type': 'OTHER'}, {'time_offset': 814, 'time_span': 10, 'type': 'DAY'}, {'time_offset': 824, 'time_span': 8, 'type': 'OTHER'}], 'sleep_phases_time_span': 1440}, 'health_monitoring_status': [{'alert_type': 'ACTIVITY_DEGRADATION', 'alert_status': 'MONITORED'}, {'alert_type': 'LONG_TERM_ACTIVITY_DEGRADATION', 'alert_status': 'NOT_ENOUGH_DATA'}, {'alert_type': 'SLEEP_INTERRUPTIONS', 'alert_status': 'MONITORED'}], 'associated_data': ['WELLNESS_WEEKLY_REPORT']} 2023-09-20 16:46:51.175 DEBUG (MainThread) [homeassistant.components.tractive] Received event: {'message': 'start_failed', 'device_id': 'NXYBWFVK', 'cancellation_reason': 'LT_START_FAILED_TIMEOUT', 'server_command_service_type': 'MSG_S2D_LIVE_TRACKING_MODE', 'command_type': 'MSG_S2D_LIVE_TRACKING_MODE'} 2023-09-20 16:46:51.197 DEBUG (MainThread) [homeassistant.components.tractive] Received event: {'message': 'tracker_status', 'tracker_id': 'NXYBWFVK', 'tracker_state': 'OPERATIONAL', 'charging_state': 'NOT_CHARGING', 'battery_state': 'REGULAR', 'live_tracking': {'active': False, 'timeout': 300, 'remaining': 0, 'pending': False, 'reconnecting': False}} 2023-09-20 16:47:00.839 DEBUG (MainThread) [homeassistant.components.tractive] Received event: {'message': 'tracker_status', 'tracker_id': 'NXYBWFVK', 'tracker_state': 'OPERATIONAL', 'charging_state': 'NOT_CHARGING', 'battery_state': 'REGULAR', 'led_control': {'active': False, 'timeout': 300, 'remaining': 0, 'pending': True, 'reconnecting': False}} 2023-09-20 16:47:21.211 DEBUG (MainThread) [homeassistant.components.tractive] Received event: {'message': 'tracker_status', 'tracker_id': 'NXYBWFVK', 'tracker_state': 'OPERATIONAL', 'charging_state': 'NOT_CHARGING', 'battery_state': 'REGULAR', 'led_control': {'active': False, 'timeout': 300, 'remaining': 0, 'pending': True, 'reconnecting': False}} 2023-09-20 16:47:30.869 DEBUG (MainThread) [homeassistant.components.tractive] Received event: {'message': 'start_failed', 'device_id': 'NXYBWFVK', 'cancellation_reason': 'LED_START_FAILED_TIMEOUT', 'server_command_service_type': 'MSG_S2D_LED_CONTROL', 'command_type': 'MSG_S2D_LED_CONTROL'} 2023-09-20 16:47:30.943 DEBUG (MainThread) [homeassistant.components.tractive] Received event: {'message': 'tracker_status', 'tracker_id': 'NXYBWFVK', 'tracker_state': 'OPERATIONAL', 'charging_state': 'NOT_CHARGING', 'battery_state': 'REGULAR', 'led_control': {'active': False, 'timeout': 300, 'remaining': 0, 'pending': True, 'reconnecting': False}} 2023-09-20 16:47:46.505 DEBUG (MainThread) [homeassistant.components.tractive] Received event: {'message': 'tracker_status', 'tracker_id': 'NXYBWFVK', 'tracker_state': 'OPERATIONAL', 'charging_state': 'NOT_CHARGING', 'battery_state': 'REGULAR', 'led_control': {'active': False, 'timeout': 300, 'remaining': 0, 'pending': True, 'reconnecting': False}} 2023-09-20 16:47:48.414 DEBUG (MainThread) [homeassistant.components.tractive] Received event: {'message': 'tracker_status', 'tracker_id': 'NXYBWFVK', 'tracker_state': 'OPERATIONAL', 'position': {'time': 1695242010, 'latlong': [41.271427, -74.43678], 'sensor_used': 'GPS', 'accuracy': 11, 'course': 269, 'altitude': 156, 'time_rcvd': 1695242024}, 'hardware': {'time': 1695242857, 'battery_level': 73, 'temperature_state': None, 'power_saving_zone_id': None, 'clip_mounted_state': False}, 'charging_state': 'NOT_CHARGING', 'battery_state': 'REGULAR'} 2023-09-20 16:47:48.768 DEBUG (MainThread) [homeassistant.components.tractive] Received event: {'message': 'tracker_status', 'tracker_id': 'NXYBWFVK', 'tracker_state': 'OPERATIONAL', 'charging_state': 'NOT_CHARGING', 'battery_state': 'REGULAR', 'led_control': {'active': False, 'timeout': 300, 'remaining': 0, 'pending': False, 'reconnecting': False}} 2023-09-20 16:47:49.147 DEBUG (MainThread) [homeassistant.components.tractive] Received event: {'message': 'tracker_status', 'tracker_id': 'NXYBWFVK', 'tracker_state': 'OPERATIONAL', 'charging_state': 'NOT_CHARGING', 'battery_state': 'REGULAR', 'led_control': {'active': False, 'timeout': 300, 'remaining': 0, 'pending': False, 'reconnecting': False}} 2023-09-20 16:47:49.644 DEBUG (MainThread) [homeassistant.components.tractive] Received event: {'message': 'tracker_status', 'tracker_id': 'NXYBWFVK', 'tracker_state': 'OPERATIONAL', 'position': {'time': 1695242764, 'latlong': [41.271297, -74.43641], 'sensor_used': 'GPS', 'accuracy': 16, 'speed': 0.7, 'altitude': 142, 'time_rcvd': 1695242869}, 'hardware': {'time': 1695242857, 'battery_level': 73, 'temperature_state': None, 'power_saving_zone_id': None, 'clip_mounted_state': False}, 'charging_state': 'NOT_CHARGING', 'battery_state': 'REGULAR'} 2023-09-20 16:47:51.308 DEBUG (MainThread) [homeassistant.components.tractive] Received event: {'message': 'tracker_status', 'tracker_id': 'NXYBWFVK', 'tracker_state': 'OPERATIONAL', 'position': {'time': 1695242764, 'latlong': [41.271297, -74.43641], 'sensor_used': 'GPS', 'accuracy': 16, 'speed': 0.7, 'altitude': 142, 'time_rcvd': 1695242869}, 'hardware': {'time': 1695242870, 'battery_level': 73, 'temperature_state': None, 'power_saving_zone_id': None, 'clip_mounted_state': False}, 'charging_state': 'NOT_CHARGING', 'battery_state': 'REGULAR'} 2023-09-20 16:47:52.339 DEBUG (MainThread) [homeassistant.components.tractive] Received event: {'message': 'tracker_status', 'tracker_id': 'NXYBWFVK', 'tracker_state': 'OPERATIONAL', 'charging_state': 'NOT_CHARGING', 'battery_state': 'REGULAR', 'live_tracking': {'active': False, 'timeout': 300, 'remaining': 0, 'pending': False, 'reconnecting': False}} 2023-09-20 16:47:53.202 DEBUG (MainThread) [homeassistant.components.tractive] Received event: {'message': 'tracker_status', 'tracker_id': 'NXYBWFVK', 'tracker_state': 'OPERATIONAL', 'charging_state': 'NOT_CHARGING', 'battery_state': 'REGULAR', 'live_tracking': {'active': False, 'timeout': 300, 'remaining': 0, 'pending': False, 'reconnecting': False}} 2023-09-20 16:47:58.769 DEBUG (MainThread) [homeassistant.components.tractive] Received event: {'message': 'activity_data_updated', 'pet_id': '644451f75cae6005e6442c9f', 'local_day': 20, 'local_month': 9, 'local_year': 2023, 'associated_data': ['SLEEP_OVERVIEW']} 2023-09-20 16:47:58.805 DEBUG (MainThread) [homeassistant.components.tractive] Received event: {'message': 'wellness_overview', 'pet_id': '644451f75cae6005e6442c9f', 'wellness': {'score': 62, 'activity_label': 'OK', 'sleep_label': 'OK', 'rest_label': None, 'remaining_days_until_score': 0}, 'activity': {'hourly_distribution': [0, 0, 0, 0, 0, 0, 0, 0, 0, 7, 0, 36, 15, 2, 1, 0, 2, 0, 0, 0, 0, 0, 0, 0], 'minutes_active': 63, 'minutes_rest': 61, 'minutes_goal': 140, 'calories': 984, 'average_minutes_active': 93, 'average_minutes_rest': 151, 'current_streak': 0, 'best_day': False}, 'sleep': {'minutes_night_sleep': 3, 'minutes_day_sleep': 261, 'sleep_phases': [{'time_offset': 557, 'time_span': 28, 'type': 'OTHER'}, {'time_offset': 585, 'time_span': 3, 'type': 'NIGHT'}, {'time_offset': 588, 'time_span': 18, 'type': 'OTHER'}, {'time_offset': 606, 'time_span': 50, 'type': 'DAY'}, {'time_offset': 656, 'time_span': 91, 'type': 'OTHER'}, {'time_offset': 747, 'time_span': 51, 'type': 'DAY'}, {'time_offset': 798, 'time_span': 10, 'type': 'OTHER'}, {'time_offset': 809, 'time_span': 2, 'type': 'DAY'}, {'time_offset': 811, 'time_span': 3, 'type': 'OTHER'}, {'time_offset': 814, 'time_span': 11, 'type': 'DAY'}, {'time_offset': 825, 'time_span': 18, 'type': 'OTHER'}, {'time_offset': 843, 'time_span': 148, 'type': 'DAY'}, {'time_offset': 991, 'time_span': 17, 'type': 'OTHER'}], 'sleep_phases_time_span': 1440}, 'health_monitoring_status': [{'alert_type': 'ACTIVITY_DEGRADATION', 'alert_status': 'MONITORED'}, {'alert_type': 'LONG_TERM_ACTIVITY_DEGRADATION', 'alert_status': 'NOT_ENOUGH_DATA'}, {'alert_type': 'SLEEP_INTERRUPTIONS', 'alert_status': 'MONITORED'}], 'associated_data': ['WELLNESS_WEEKLY_REPORT']} 2023-09-20 16:47:58.907 DEBUG (MainThread) [homeassistant.components.tractive] Received event: {'message': 'activity_update', 'pet_id': '644451f75cae6005e6442c9f', 'week_overview': [{'progress': 46, 'streak_after': False, 'local_day': 18, 'local_month': 9, 'local_year': 2023}, {'progress': 78, 'streak_after': False, 'local_day': 19, 'local_month': 9, 'local_year': 2023}, {'progress': 45, 'streak_after': False, 'local_day': 20, 'local_month': 9, 'local_year': 2023}, {'progress': 0, 'streak_after': False, 'local_day': 21, 'local_month': 9, 'local_year': 2023}, {'progress': 0, 'streak_after': False, 'local_day': 22, 'local_month': 9, 'local_year': 2023}, {'progress': 0, 'streak_after': False, 'local_day': 23, 'local_month': 9, 'local_year': 2023}, {'progress': 0, 'streak_after': False, 'local_day': 24, 'local_month': 9, 'local_year': 2023}], 'progress': {'achieved_minutes': 63, 'goal_minutes': 140, 'current_streak': 0}, 'hourly_distribution': [0, 0, 0, 0, 0, 0, 0, 0, 0, 7, 0, 36, 15, 2, 1, 0, 2, 0, 0, 0, 0, 0, 0, 0], 'activity_distribution': [{'category': 'active', 'current': 63.0, 'average': 92.0}, {'category': 'calories', 'current': 984.0, 'average': 1520.0}, {'category': 'resting', 'current': 5.4, 'average': 17.6}], 'sleep_distribution': [{'category': 'resting', 'current': 61.0, 'average': 148.0}, {'category': 'sleeping', 'current': 263.0, 'average': 904.0}], 'best_day': False, 'associated_data': ['SLEEP_OVERVIEW']} 2023-09-20 16:48:04.720 DEBUG (MainThread) [homeassistant.components.tractive] Received event: {'message': 'tracker_status', 'tracker_id': 'NXYBWFVK', 'tracker_state': 'OPERATIONAL', 'charging_state': 'NOT_CHARGING', 'battery_state': 'REGULAR', 'led_control': {'active': False, 'timeout': 300, 'remaining': 0, 'pending': True, 'reconnecting': False}} 2023-09-20 16:48:05.250 DEBUG (MainThread) [homeassistant.components.tractive] Received event: {'message': 'tracker_status', 'tracker_id': 'NXYBWFVK', 'tracker_state': 'OPERATIONAL', 'charging_state': 'NOT_CHARGING', 'battery_state': 'REGULAR', 'led_control': {'active': False, 'timeout': 300, 'remaining': 0, 'pending': True, 'reconnecting': False}} 2023-09-20 16:48:06.228 DEBUG (MainThread) [homeassistant.components.tractive] Received event: {'message': 'tracker_status', 'tracker_id': 'NXYBWFVK', 'tracker_state': 'OPERATIONAL', 'charging_state': 'NOT_CHARGING', 'battery_state': 'REGULAR', 'led_control': {'active': False, 'timeout': 300, 'remaining': 0, 'pending': False, 'reconnecting': False}}
Thanks,
Rob