I’m running Home Assistant OS in a VMware VM with a 2413U PLM and running into issues getting the VM to recognize the USB device.
I’ve installed the driver on the host system, and Windows recognizes the device, but when I try to set up the Insteon integration, it can’t find the PLM. I’ve searched extensively for solutions but haven’t found anything that addresses this exact issue.
Has anyone encountered this before? Any guidance would be greatly appreciated!
Issue with USB Passthrough and Insteon Integration in VMware Workstation
We found the issue with USB passthrough in VMware Workstation. The solution was to hover over the USB icon in the console status bar and select Disconnect from Host and then Connect to VM.
Once that was done, the Insteon integration in Home Assistant recognized a device called “Future Devices FT232R USB UART”. I selected it and submitted the configuration, but the progress bar spun for about 10 minutes before returning the error:
“Unknown error occurred.”
At this point, I feel like I’m peeling an onion! 
I searched for logs but didn’t find any. Does anyone have ideas on what might be causing this issue or where I can find more detailed error logs?