Unable to exclude a zwave device with zwave.me

hello,
i’m using the zwave.me stick and some fibaro devices (FGS223, FGS213, …)
i want to exclude some of them, so in Zwave JS UI i started the exclusion mode

  • the message appears “exclusion started” but never ended and nothing append when i click 3 time on the B button of the Fibaro device

NB: i have tested the exclusion mecanism with the same device with another box ‘eedomus’ and no problem the device is excluded from all network

my config:

  • Core 2024.6.4
  • Supervisor 2024.06.2
  • Operating System 12.4
  • Interface utilisateur 20240610.1
    using Proxmox and HA VM
    version of zwave.me stick : FW: v5.39 - SDK: v6.82.1
    version of zwave JS UI: Current version: 3.8.3

nobody with an idea ?

Please be patient, not all answers can be provided in the time frame you would prefer as we all volunteer to analyze and answer questions as we can.

I have a lot of Fibraro devices and they can sometimes be challenging to get into the inclusion/exclusion mode. And, when there, they don’t stay long. For inclusion it seems to stay in the mode longer than exclusion.

My advice would be to make sure the dongle and the device are very close together to ensure the highest level of success.

In the worst case you can factory reset the device and it will wipe the Z-Wave config from it, but you need to tap that tiny button three times rapidly to get it into the include/exclude mode.

1 Like

i have the opposite, no problem with the inclusion but the exclusion never ended even after waiting more than 5 minutes
of course i click on the B button 3 times rapidly but without succeed.

If inclusion works, exclusion should work too.

Try to use the dongle with Z-Wave.Me Z-Way software. If it works, then provide ZWaveJS logs to the community for analysis.

You can also use a Zniffer tool to check what is sent over the network and compare Z-Way vs ZWaveJS. You can also compare logs, but it is a bit tough…

i just want to exclude Node 28
1rst: i hit 3 time on B button :
result :
2024-06-27T09:15:10.678Z CNTRLR « [Node 028] Received updated node info
==> OK the node is transmitting info

2nd i start the exclusion process:
result:

2024-06-27 11:15:26.961 INFO Z-WAVE: Calling api startExclusion with args: [ [length]: 0 ]
2024-06-27 11:15:26.961 INFO Z-WAVE: Success zwave api call startExclusion false

ok the exclusion process is activated but i don’t know the false at the end

3rd: while the exclusion process is running i hit 3 time the B button on the device
result:

2024-06-27T09:15:36.197Z CNTRLR « [Node 028] Received updated node info

recieving the node info but no exclusion

and at last:

2024-06-27 11:26:38.456 ERROR Z-WAVE: Timeout while waiting for a callback from the controller (ZW0200)
ZWaveError: Timeout while waiting for a callback from the controller (ZW0200)
    at Driver.sendMessage (/opt/node_modules/zwave-js/src/lib/driver/Driver.ts:5541:23)
    at ZWaveController.stopExclusion (/opt/node_modules/zwave-js/src/lib/controller/Controller.ts:2445:22)
    at ZwaveClient.stopExclusion (/opt/server/lib/ZwaveClient.js:2075:44)
    at Timeout.<anonymous> (/opt/server/lib/ZwaveClient.js:2060:22)
    at listOnTimeout (node:internal/timers:569:17)
    at processTimers (node:internal/timers:512:7)

seems that exclusion process failed

at the end i have stopped the Zwave JS UI addon, then restart manually the addon
Yess

the process now start with the message start running exclusion and the 3 clic on B button run the exclusion