Unable to get zooz 800 working

Configuration Z-Wave
1

Just set up a zooz 800 in Home Assistant. After a lot of struggle I finally get it to work once for maybe 20 minutes. Now I just get

19:43:50] INFO: Successfully send discovery information to Home Assistant.
2025-05-19T23:43:52.142Z DRIVER   ███████╗        ██╗    ██╗  █████╗  ██╗   ██╗ ███████╗          ██╗ ███████╗
                                  ╚══███╔╝        ██║    ██║ ██╔══██╗ ██║   ██║ ██╔════╝          ██║ ██╔════╝
                                    ███╔╝  █████╗ ██║ █╗ ██║ ███████║ ██║   ██║ █████╗            ██║ ███████╗
                                   ███╔╝   ╚════╝ ██║███╗██║ ██╔══██║ ╚██╗ ██╔╝ ██╔══╝       ██   ██║ ╚════██║
                                  ███████╗        ╚███╔███╔╝ ██║  ██║  ╚████╔╝  ███████╗     ╚█████╔╝ ███████║
                                  ╚══════╝         ╚══╝╚══╝  ╚═╝  ╚═╝   ╚═══╝   ╚══════╝      ╚════╝  ╚══════╝
2025-05-19T23:43:52.144Z DRIVER   version 15.3.2
2025-05-19T23:43:52.145Z DRIVER   
2025-05-19T23:43:53.426Z CONFIG   version 15.3.2
2025-05-19T23:43:54.248Z CNTRLR   querying Serial API capabilities...
2025-05-19T23:43:55.439Z DRIVER   Failed to initialize the driver: ZWaveError: Timeout while waiting for an ACK 
                                  from the controller (ZW0200)
                                      at Driver.sendMessage (file:///usr/src/node_modules/zwave-js/src/lib/drive
                                  r/Driver.ts:6965:23)
                                      at ZWaveController.queryCapabilities (file:///usr/src/node_modules/zwave-j
                                  s/src/lib/controller/Controller.ts:1061:37)
                                      at Driver.initializeControllerAndNodes (file:///usr/src/node_modules/zwave
                                  -js/src/lib/driver/Driver.ts:1913:46)
                                      at Immediate.<anonymous> (file:///usr/src/node_modules/zwave-js/src/lib/dr
                                  iver/Driver.ts:1639:16)
Error in driver ZWaveError: Failed to initialize the driver: ZWaveError: Timeout while waiting for an ACK from the controller (ZW0200)
    at Driver.sendMessage (file:///usr/src/node_modules/zwave-js/src/lib/driver/Driver.ts:6965:23)
    at ZWaveController.queryCapabilities (file:///usr/src/node_modules/zwave-js/src/lib/controller/Controller.ts:1061:37)
    at Driver.initializeControllerAndNodes (file:///usr/src/node_modules/zwave-js/src/lib/driver/Driver.ts:1913:46)
    at Immediate.<anonymous> (file:///usr/src/node_modules/zwave-js/src/lib/driver/Driver.ts:1639:16) (ZW0100)
    at Immediate.<anonymous> (file:///usr/src/node_modules/zwave-js/src/lib/driver/Driver.ts:1659:6) {
  code: 100,
  context: undefined,
  transactionSource: undefined
}
Shutting down
[23:43:55] WARNING: Halt add-on
s6-rc: info: service legacy-services: stopping
s6-rc: info: service legacy-services successfully stopped
s6-rc: info: service legacy-cont-init: stopping
s6-rc: info: service legacy-cont-init successfully stopped
s6-rc: info: service fix-attrs: stopping
s6-rc: info: service fix-attrs successfully stopped
s6-rc: info: service s6rc-oneshot-runner: stopping
s6-rc: info: service s6rc-oneshot-runner successfully stopped

This is on a VM in Proxmox. I’ve tried forwarding the port and the device with the same results. Home Assistant sees the device in hardware and I’m able to select it in the drop down of the config page for the Addon. I’ve tried dozens of restarts and moving it to all different ports. I’ve also tried with and without an extention cord. Finally I tried fully uninstalling and readding the addon but same results. I have no idea what else to try.

2

Just confirming you have the “Z-Wave” Integration running (Settings → Devices & Services → Integrations), in addition to the “Z-Wave JS” Add-on (Settings → Add-ons)? And that you aren’t also running the “Z-Wave JS UI” Add-on? (More accurately, you need to be running the Integration plus one and only one of the Add-On’s.)

This is what my USB Device setting looks like in Proxmox - is yours similar?

image
image401×248 5.1 KB

3

I am running the integration and just the Add-on, not the UI addon. So, I think my issue is with proxmox. Even when I have the zooz removed from the hardware section it is still showing in Home Assistant and my zigbee device no longer shows. I went to proxmox and removed every usb device and readded them as the USB port not the Vendor/Device ID and so far it is working. The only thing I can thing so far is they both are 1a86:55d4 and maybe the zooz was stopping the zigbee dongle from showing. Knocking on wood it stays working. If not I might just go baremetal. Proxmox hasn’t been the best to work with.

4

I don’t think Proxmox supports mapping multiple devices with duplicate Vendor/Device ID. You can try the USB Port mappings instead, just don’t move the physical ports the devices are plugged into.