Unable to set up my new Home Assistant Voice

Hi everyone,

I recently bought a Home Assistant Voice Preview Edition and I am trying to set it up, but I have reached a complete stop.

My Home Assistant Green is running successfully. I can access the Home Assistant dashboard from my laptop without any issues. I can also see my iPhone listed under Devices in Home Assistant.

Following the QR code instructions from the Voice device, I installed the Home Assistant Companion App on my iPhone (iOS 15.2).

However, when I open the app, it gets stuck on the connection screen. It keeps searching/spinning and never connects. There is no option to manually enter the Home Assistant address or exit that screen.

Things I have already tried:

  • Confirmed my iPhone is connected to the same Wi-Fi network as Home Assistant Green
  • Restarted the app
  • Removed and reinstalled the app
  • Tried connecting manually using my Home Assistant IP address
  • Checked existing discussions about Companion App connection issues

I also tried connecting manually using the local IP address of my Home Assistant Green, but it did not work.

The circular light on the top of the Voice device is keep spinning.

I am happy to skip the mobile app if possible. Is there another way to connect the Home Assistant Voice Preview Edition directly to Home Assistant Green?

Any advice would be appreciated. Thank you.

I also tried Settings > Voice assistants and tried to add my new Home Assistant using “Add Assistant” button. I thought it was the pathway to add it manually but it didn’t work.