I'm trying to trigger an automation when my G4 Doorbell Pro's package camera detects a package. The binary_sensor.gr_doorbell_pro_package_detected never leaves the off state, even when I can see the detection worked in the UniFi Protect logs. Other detections are working through HA such as person, object, motion. It's only the package detection that isn't working.
My setup is:
- Home Assistant Core 2026.x (fully up to date), HA OS, Raspberry Pi 4
- UniFi Protect 7.1.8.3, Network 10.4.57, Cloud Key Gen2 Plus (UniFi OS 5.1.15)
- Camera: G4 Doorbell Pro, firmware 5.3.94
- Integration is configured with a local admin account and API key (username/password)
Questions:
- Is the package detection supposed to surface with that sensor, or is there something else I'm missing?
- If it should be working, what's the best way to capture diagnostics to show whether the package event is reaching HA?