I have a similar thing happening, sometimes I open HA and it is working. But more often than not I open HA and it looks like this:
If I go to integrations and select Unifi Protect and reload it, it comes back fine. But then will randomly go offline again later. This is screwing up my fingerprint unlock automation because it doesn’t get the fingerprint identified notification from Unifi.
In ha logs I find this:
The above exception was the direct cause of the following exception:
Traceback (most recent call last):
File "/usr/src/homeassistant/homeassistant/components/unifiprotect/data.py", line 182, in async_refresh
await self.api.update()
File "/usr/local/lib/python3.13/site-packages/uiprotect/api.py", line 1233, in update
bootstrap = await self.get_bootstrap()
^^^^^^^^^^^^^^^^^^^^^^^^^^
File "/usr/local/lib/python3.13/site-packages/uiprotect/api.py", line 1871, in get_bootstrap
data = await self.api_request_obj("bootstrap")
^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^
File "/usr/local/lib/python3.13/site-packages/uiprotect/api.py", line 733, in api_request_obj
data = await self.api_request(
^^^^^^^^^^^^^^^^^^^^^^^
...<6 lines>...
)
^
File "/usr/local/lib/python3.13/site-packages/uiprotect/api.py", line 704, in api_request
data = await self.api_request_raw(
^^^^^^^^^^^^^^^^^^^^^^^^^^^
...<7 lines>...
)
^
File "/usr/local/lib/python3.13/site-packages/uiprotect/api.py", line 638, in api_request_raw
response = await self.request(
^^^^^^^^^^^^^^^^^^^
...<6 lines>...
)
^
File "/usr/local/lib/python3.13/site-packages/uiprotect/api.py", line 574, in request
response = await self._do_request(
^^^^^^^^^^^^^^^^^^^^^^^
session, method, request_url, headers, **kwargs
^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^
)
^
File "/usr/local/lib/python3.13/site-packages/uiprotect/api.py", line 530, in _do_request
raise NvrError(
f"Error requesting data from {self._host}: {err}",
) from err
uiprotect.exceptions.NvrError: Error requesting data from 192.168.1.1: Cannot connect to host 192.168.1.1:443 ssl:False [Network unreachable]
HA Version: 2026.2.3
Unifi Protect running on a UDM Pro: 6.2.88