Voice PE does not respond

I’ve recently had an issue where I don’t get a reply from the device. When I speak directly into the web browser, I get an audible reply through my laptop speakers as expected (see screenshot of interaction below).

However, when I ask the same question to Voice PE, I get the following result with the wake sound and LED lights, but no audible response.

I’m expecting this to be some sort of simple configuration issue, but I’ve really struggled to work out what’s going on and why I don’t hear anything. Any help to fix this would be much appreciated!

Sadly don’t have a solution but I have the exact same issue.

Has previously worked without issue and as far am I’m aware nothing around it has changed configuration wide.

Add me to the list of tpeople whose PE has gone stupid

As a short update, I contacted the support at Nabu Kasa who correctly pointed out that I had an incorrect local hostname on the network settings for Home Assistant. After remedying that, my Voice PE still does not work, but I do get 4 flashes of the red ring light at the moment it should talk back to me. I guess that’s some progress?

I’m currently awaiting a follow-up reply from their support…