Hi everyone,
I want to bring attention to the upcoming deprecation of the current Konnected firmware. This warning has been showing up in my Home Assistant instance for months now, and as we get closer to version 2026.4.0, where support will be removed, I’m becoming increasingly nervous.
I’ve always tried to keep Home Assistant and its components up to date, as developers repeatedly recommend. But this is not one of those “just update and move on” situations. This is not a config tweak. This is a full hardware intervention that requires physically accessing the device, connecting a Windows machine, flashing new firmware, and then rebuilding everything from scratch in Home Assistant.
And before someone says this is “easy”, let’s pause for a second.
These are security devices. Alarm panels. They are usually installed in places that are not meant to be easily accessible, cabinets, basements, hidden spots, for obvious reasons. That alone already makes this process inconvenient for most users. Now add mobility limitations into the equation. In my case, using a wheelchair, physically accessing the device is simply not possible without asking for help. So yes, “easy”.
And then there’s the requirement to use a Windows machine. Believe it or not, not everyone uses Windows. Many of us run Linux systems, especially in environments like Home Assistant. So now, in addition to everything else, we also need to find or set up a Windows machine just to perform this update. Again, “easy”.
But it doesn’t stop there. We are instructed to take note of all automations, IDs, and configurations because everything needs to be recreated manually. The manufacturer even acknowledges this is a “tedious process”. What is not emphasized enough is that this is a security system. While you are doing all this, your alarm is effectively down. You are unprotected until everything is rebuilt and tested. For a security-related device, that is not a minor detail.
This is also described as a “free” update. It is not. At least not for me. I will have to hire someone to physically access the device, likely buy a specific USB data cable, because there are warnings about using the wrong one, and conveniently, they sell the correct one. Of course.
Also, if you happen to use certain zones, like zone 6, you need to disconnect them before the update. Just another small detail to add complexity and risk to the process.
So I respectfully want to ask, who is pushing for this deprecation? Is it Home Assistant developers? Is it the manufacturer?, both?.. And why is there no option to simply keep the current firmware supported for those of us whose systems are stable and working perfectly?
I don’t need this update. I didn’t ask for it, I don’t want or ask for “new features”. Yet I, and likely many others, will have to pay for it one way or another. Even if you do everything yourself and it goes perfectly, your time still has value. The constant claim that this is “free and easy” does not match reality.
From a user perspective, this feels very disappointing. Many of us supported these devices early on, trusted the ecosystem, and built critical systems around them. Being forced into this kind of disruptive process, especially for something related to security, does not feel right.
At the very least, if this is unavoidable, there should be a proper remote update path, or tools to automatically migrate configurations on the Home Assistant side, minimizing both effort and risk, that would be the responsible way…
I would really like to hear from Home Assistant developers or the manufacturer on this. How are we supposed to trust the platform and its ecosystem if changes like this are imposed without considering real-world constraints, especially for something as critical as a security system?
Thanks you for your time.
Now all flashes are OTA. Sweet. Well done