Waveshare Universal e-Paper Driver Board

I’m having trouble flashing this board and an trying to decide if the board is bad. This is my third one.
When I plug this board into a computer it is not recognized as a serial device. I hold down the boot button and retied again and still nothing.

Web - ESPHome does not see a new serial device. It almost always shows a new device as port 3.

I then plug it into my home assistant mini pc to flash it directly but it fails to flash.
Is there anything I’m missing?

Thanks.