Z2MQTT issues

Configuration Zigbee
1

Hi, I was having some issues with Zigbee where data was not reliably showing up in HA. Pretty much just one button was left that worked. I discovered that my zigbee network was on the same channel as my wifi so I decided to change the zigbee channel to 15. It seemed like I would have to re-pair everything so I figured I might as well update my firmware so I used the SONOFF Dongle Flasher Home Assistant add-on and updated my firmware to 20240710. It wouldn’t start up so I removed my coordinator_backup.json. And then it still wouldn’t start up complaining that

Error: network commissioning timed out - most likely network with the same panId or extendedPanId already exists nearby (Error: AREQ - ZDO - stateChangeInd after 60000ms

so I unplugged my powered Zigbee stuff based on some stuff I read online and it now starts up. whew

However, I can’t get anything to join. I hit the button to allow joining and put the device into setup mode and nothing will join.

Is there something I failed to do? Or better instructions somewhere online on how to tear everything down and start over?

my config:

homeassistant:
  enabled: true
advanced:
  log_level: debug
  channel: 15
  pan_id: xxx
  network_key:
    - keys
    - more keys
mqtt:
  server: mqtt://core-mosquitto:1883
  user: addons
  password: xxx
serial:
  port: >-
    /dev/serial/by-id/usb-ITead_Sonoff_Zigbee_3.0_USB_Dongle_Plus_32d0910a488eed11bb698d54b96ce6f8-if00-port0
  adapter: zstack
frontend:
  enabled: true
  port: 8099
device_options: {}
version: 4
availability:
  enabled: true
2

Can anyone recommend any logs to check out or anything?

If I go to Zigbee2MQTT > Logs, it always says

Nothing to display

If I go to Addons > Zigbee2MQTT > Log it looks like it’s doing something?

[2025-10-15 16:33:01] debug: 	z2m: Saving state to file /config/zigbee2mqtt/state.json
[2025-10-15 16:38:01] debug: 	z2m: Saving state to file /config/zigbee2mqtt/state.json
[2025-10-15 16:43:01] info: 	z2m:mqtt: MQTT publish: topic 'zigbee2mqtt/bridge/health', payload '{"response_time":1760560981466,"os":{"load_average":[0,0,0],"memory_used_mb":1073.98,"memory_percent":27.4269},"process":{"uptime_sec":430804,"memory_used_mb":104.53,"memory_percent":2.6694},"mqtt":{"connected":true,"queued":0,"published":1449,"received":16},"devices":{}}'
[2025-10-15 16:43:01] debug: 	z2m: Saving state to file /config/zigbee2mqtt/state.json
[2025-10-15 16:48:01] debug: 	z2m: Saving state to file /config/zigbee2mqtt/state.json
[2025-10-15 16:53:01] info: 	z2m:mqtt: MQTT publish: topic 'zigbee2mqtt/bridge/health', payload '{"response_time":1760561581472,"os":{"load_average":[0,0,0],"memory_used_mb":1077.47,"memory_percent":27.5159},"process":{"uptime_sec":431404,"memory_used_mb":104.53,"memory_percent":2.6694},"mqtt":{"connected":true,"queued":0,"published":1451,"received":16},"devices":{}}'
[2025-10-15 16:53:01] debug: 	z2m: Saving state to file /config/zigbee2mqtt/state.json

EDIT: Something happened:

[10/15/2025, 5:03:01 PM] z2m:mqtt: MQTT publish: topic 'zigbee2mqtt/bridge/health', payload '{"response_time":1760562181472,"os":{"load_average":[0,0,0],"memory_used_mb":1076.98,"memory_percent":27.5034},"process":{"uptime_sec":432004,"memory_used_mb":105.47,"memory_percent":2.6935},"mqtt":{"connected":true,"queued":0,"published":1453,"received":16},"devices":{}}'

[10/15/2025, 5:03:08 PM] zh:controller: Wrote coordinator backup to '/config/zigbee2mqtt/coordinator_backup.json'

and

[2025-10-15 17:03:08] debug: 	zh:zstack:unpi:parser: --- parseNext []
[2025-10-15 17:03:08] debug: 	zh:zstack:znp: --> SREQ: SYS - nvLength - {"sysid":1,"itemid":7,"subid":5}
[2025-10-15 17:03:08] debug: 	zh:zstack:unpi:writer: --> frame [254,5,33,50,1,7,0,5,0,21]
[2025-10-15 17:03:08] debug: 	zh:zstack:unpi:parser: <-- [254,4,97,50,0,0,0,0,87]
[2025-10-15 17:03:08] debug: 	zh:zstack:unpi:parser: --- parseNext [254,4,97,50,0,0,0,0,87]
[2025-10-15 17:03:08] debug: 	zh:zstack:unpi:parser: --> parsed 4 - 3 - 1 - 50 - [0,0,0,0] - 87
[2025-10-15 17:03:08] debug: 	zh:zstack:znp: <-- SRSP: SYS - nvLength - {"len":0}
[2025-10-15 17:03:08] debug: 	zh:zstack:unpi:parser: --- parseNext []
[2025-10-15 17:03:08] debug: 	zh:zstack:backup: fetched adapter network security material table (capacity=1, used=1)
[2025-10-15 17:03:08] debug: 	zh:zstack:backup: Following devices with link key are missing from new backup but present in old backup and database, adding them back: 
[2025-10-15 17:03:08] info: 	zh:controller: Wrote coordinator backup to '/config/zigbee2mqtt/coordinator_backup.json'