Hi all, my ZBT-1 seems to be unable to update from version 7.4.4.1 to 7.4.4.2 and I’m getting the following error:
Failed to perform the action update/install. Failed to flash firmware
Any thoughts on how to fix this? Thanks!
Screenshot:
Did you disable ZHA/zigbee2mqtt?
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^^^ you must temporarily disable zha/z2m to update the firmware, the installer doesn’t do it for you, and the dongle only works with 1 thing at a time.
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Stopping zigbee2mqtt did it for me. Thanks all!
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I’ve had a similar problem with a SkyConnect. HA suggested to do a firmware update on the device and it didn’t succeed, probably because I didn’t disable ZHA. I had to complete the firmware update using the Silicon Labs Flasher add-on.
Same thing applies: Before you run the Silicon Labs Flasher add-on, you must disable ZHA.
For me the firmware update didn’t work until I entered a specific .gbl file URL in the optional configuration section. These .gbl file URLs are located here: https://github.com/NabuCasa/silabs-firmware-builder/releases
I used: skyconnect_zigbee_ncp_7.4.4.3.gbl
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I’ve missed some specific points here.
If you’ve started trying to enable Zigbee in Integrations, you need to specifically do the following - as the firmware update is only recognized after you’ve actually enabled ZHA:
- Disable Zigbee Coordinator in Integrations
- Reboot your HA Instance
- First thing you do is to wait until all integrations are online again
- Go to your device tab of the disabled Zigbee Coordinator and start the update there.
- Then enable the Zigbee Coordinator again
Everything else failed for me. First thing after disabling and rebooting is to go straight to the firmware update not through the notifications, but through the device tabs.
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