Zbt-2 can't get added to my nest thread network

I’m having trouble getting my zbt-2 added to my nest thread network. Any help would be appreciated as I don’t know a ton about it.

Assuming that you have already added devices that use the NEST-PAN-93BF using your mobile device, then the Thread credentials for the nest-pan should be stored on that same mobile device. You should be able to either “sync” or “send credentials to HA” using the HA Companion App. You should see a (i) icon with the NEST-PAN-93BF. HA will then setup the ha-thread network to be the same as nest-pan.

The nest pan network has no (i). It has nothing to click on.

The (i) indicates that HA has the Thread credentials of that network, and if the icon is missing, it means you need to “sync” or “send credentials to HA” .

Look at the following for instructions on how to do this:

Ok so last night I found that I needed to clear my cache and data from Google play services. I did that. Now when I try to send credentials it says I don’t have any to import. Hopefully I didn’t make this worse :man_facepalming:t3:

Unfortunately that wipes out the nest-pan Thread credentials stored on you mobile device… not sure how to get them back other than try to add a device to your nest-pan again.