ZHA timeout failure when requesting update from asleep device

Configuration Zigbee
1

I’ve been getting zigbee timeout errors for my SNZB-04 based devices (Tuya offbrand). My zigbee network is strong and all software is latest.

It appears that HA is requesting status from these devices, but they are asleep and don’t reply causing the timeout. Sleepy devices should wake themselves up to provide a status update, not the other way around.

I know these Tuya devices are mongrel and non-standard, but there should be a way in zigbee tweaks to prevent HA from requesting any status updates, right?

Has anyone found a way to prevent HA requesting status updates from device that are asleep? If so, how did you do it?

Logger: zigpy.application
Source: /usr/local/lib/python3.13/site-packages/zigpy/application.py:111
First occurred: 5:53:54 AM (24 occurrences)
Last logged: 11:11:03 AM

Device <Device model='SNZB-04' manuf='_TZ3000_n2egfsli' nwk=0x3029 ieee=a4:c1:38:a0:7a:0d:2f:26 is_initialized=True> callback failed - DeliveryError('Failed to deliver message: <sl_Status.ZIGBEE_DELIVERY_FAILED: 3074>')
Device <Device model='SNZB-04' manuf='eWeLink' nwk=0x6CBF ieee=a4:c1:38:14:46:cf:8e:3c is_initialized=True> callback failed - DeliveryError('Failed to deliver message: <sl_Status.ZIGBEE_DELIVERY_FAILED: 3074>')
Device <CustomDeviceV2 model='SNZB-04P' manuf='eWeLink' nwk=0xF96F ieee=8c:73:da:ff:fe:01:17:8c is_initialized=True> callback failed - DeliveryError('Failed to deliver message: <sl_Status.ZIGBEE_DELIVERY_FAILED: 3074>')
Traceback (most recent call last):
  File "/usr/local/lib/python3.13/site-packages/zigpy/application.py", line 109, in _async_callback
    await callback(*args, **kwargs)
  File "/usr/local/lib/python3.13/site-packages/zigpy/device.py", line 364, in poll_control_checkin_callback
    await poll_control.checkin_response(
    ...<5 lines>...
    )
  File "/usr/local/lib/python3.13/site-packages/zigpy/zcl/__init__.py", line 686, in request
    return await self._endpoint.request(
           ^^^^^^^^^^^^^^^^^^^^^^^^^^^^^
    ...<9 lines>...
    )
    ^
  File "/usr/local/lib/python3.13/site-packages/zigpy/endpoint.py", line 229, in request
    return await self.device.request(
           ^^^^^^^^^^^^^^^^^^^^^^^^^^
    ...<11 lines>...
    )
    ^
  File "/usr/local/lib/python3.13/site-packages/zigpy/device.py", line 571, in request
    await send_request()
  File "/usr/local/lib/python3.13/site-packages/zigpy/application.py", line 1013, in request
    await self.send_packet(
    ...<14 lines>...
    )
  File "/usr/local/lib/python3.13/site-packages/bellows/zigbee/application.py", line 1098, in send_packet
    raise zigpy.exceptions.DeliveryError(
        f"Failed to deliver message: {send_status!r}", send_status
    )
zigpy.exceptions.DeliveryError: Failed to deliver message: <sl_Status.ZIGBEE_DELIVERY_FAILED: 3074>
2

Bump. I’m not sure this rises to the level of creating a bug report in the github repo.

5

@nasaj60174 ??