Zigbee application watchdog timeout error

Hi all,

Since upgrading from 2022.6.x to 2022.8.x and now at 2022.9.x I expercience problems with my zigbee implementation. in 2022.8.x it completly stopped after several hours and restarting HA was the only solution. Since 2022.8.7 and now 2022.9.x this seems improved but I see a lot of Watchdog timeouts:

2022-09-14 08:34:41.564 WARNING (MainThread) [bellows.zigbee.application] Watchdog heartbeat timeout: TimeoutError()

2022-09-14 08:34:56.828 WARNING (MainThread) [bellows.zigbee.application] Watchdog heartbeat timeout: TimeoutError()

2022-09-14 08:35:11.830 WARNING (MainThread) [bellows.zigbee.application] Watchdog heartbeat timeout: TimeoutError()

2022-09-14 08:35:26.834 WARNING (MainThread) [bellows.zigbee.application] Watchdog heartbeat timeout: TimeoutError()

2022-09-14 08:35:41.838 WARNING (MainThread) [bellows.zigbee.application] Watchdog heartbeat timeout: TimeoutError()

2022-09-14 08:38:32.552 WARNING (MainThread) [bellows.zigbee.application] Watchdog heartbeat timeout: TimeoutError()

2022-09-14 08:38:47.555 WARNING (MainThread) [bellows.zigbee.application] Watchdog heartbeat timeout: TimeoutError()

2022-09-14 08:39:02.559 WARNING (MainThread) [bellows.zigbee.application] Watchdog heartbeat timeout: TimeoutError()

2022-09-14 08:39:17.562 WARNING (MainThread) [bellows.zigbee.application] Watchdog heartbeat timeout: TimeoutError()

2022-09-14 08:39:32.567 WARNING (MainThread) [bellows.zigbee.application] Watchdog heartbeat timeout: TimeoutError()

2022-09-14 08:46:55.102 WARNING (MainThread) [bellows.zigbee.application] Watchdog heartbeat timeout: TimeoutError()

2022-09-14 08:47:10.105 WARNING (MainThread) [bellows.zigbee.application] Watchdog heartbeat timeout: TimeoutError()

2022-09-14 08:47:25.109 WARNING (MainThread) [bellows.zigbee.application] Watchdog heartbeat timeout: TimeoutError()

2022-09-14 08:47:40.111 WARNING (MainThread) [bellows.zigbee.application] Watchdog heartbeat timeout: TimeoutError()

2022-09-14 08:47:55.114 WARNING (MainThread) [bellows.zigbee.application] Watchdog heartbeat timeout: TimeoutError()

during the timout zigbee does not work at all.

anybody have the same issues ? What can I do ?

Running 2022.9.2 in Docker on Synology DS920+ NAS
TubesZB EFR32 LAN Zigbee coordinator (on a static IP)

In the logfile of the EFR32 coordinator I see the disconnects and connects done by HA.

I’m looking into this.

Specifically which EFR32 device do you have the one based on the MGM12 (Pro) or MGM210P (series2)?

Hi . I am using the EFR32 based on the MGM12 Pro. I bought the device Februari 2022 in the TubesZB webshop.

The shipped firmware is inside. (Don’t know which version is inside… not possible to obtain from the webinterface)

I made a dump of my HA logfile. Maybe it helps.

You can download it here : WeTransfer - Send Large Files & Share Photos Online - Up to 2GB Free

Thanx for looking into this issue.

For anybody who has the same issue.

I updated the EFR32 to new firmware: tube_gateways/models/current/tubeszb-efr32-MGM12-eth_usb/firmware/esphome at main · tube0013/tube_gateways · GitHub

Since updating the connection is stable :slight_smile: