Zigbee devices/entities unavailable

Configuration
1

Hi,

I have a Conbee II which have been working but not for the essential parts since those are Zwave. However I noticed that these devices have stopped working.

Any idea how get them online again?

2

As far as I’m aware all you can do is remove them in the phoscon app and then re-add them.

3

That is bad!
I suspect that it is the integration/binding that fails. Tried to include a new IKEA TRADFRI Outlet and it didn’t find it

4

The first question is : which Zigbee integration are you using ?

5

Device info

deCONZ = dresden elektronik deCONZ protocol: ConBee I/II, RaspBee I/II

by ZHA

Zigbee info

IEEE: 00:21:2e:ff:ff:05:b6:d5

Nwk: 0x0000

Device Type: Coordinator

LQI: 241

RSSI: 19

Last Seen: 2020-11-10T14:57:57

Power Source: Mains

6

IKEA TRADFRI Outlet needs to be added as light object. I found it easiest to find it by pushing the reset button on the IKEA unit and then search for it.

1 Like
7

Looks like you’re using the ZHA integration. So am I. Here are my general troubleshooting steps for misbehaving/missing/unavailable Zigbee devices:

  1. Push reset button on device (if applicable) - momentary press, not hold it to put it in pairing mode
  2. Power cycle the device (remove battery if applicable, or pull power from mains via switch/plug/breaker or unscrew light socket)
  3. Check the battery voltage if battery powered. If low, then replace, regardless of % shown in HA.
  4. Re-pair the device. Some devices it’s “hold the reset button for 5-10sec”; for some devices like lightbulbs, it’s “on/off 5 times in a row”, etc. Then select “ADD DEVICES VIA THIS DEVICE” in the HomeAssistant UI page for the ConBee II or appropriately-close repeater.
  5. Remove the device from Home Assistant ZHA (click REMOVE DEVICE) in the device’s page and then re-pair the device as in the above step.

One of the above steps has always worked for me when I’ve had problems with Zigbee devices.

1 Like
8

Thanks for your replies.

So after some trial I ended up with removing the integration and did a reset and paired the devices again.
However I have bought a “Tradfri LED bulb E14 470 lumen, warm dimming, chandelier opal white” but that seems not to be recognized.

Note: I only use Conbee 2 and don’t have IKEA Tradfri Gateway

9

Did it ever work without IKEA gateway? I bought also bulbs and moving sensors an I think I need this special gateway. I use also Conbee I in a Raspberry.

10

There is no “pairing button” but I just thought I give it another try.
Putting Conbee II in “adding devices”, putting the lamp close to Conbee.
Did a series of ON - OFF - ON - OFF - ON - OFF - ON (last one at ON) then the lamp started to flash and it popped up :smiley:

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