Zigbee on/off devices not working correctly

Hi,

I’m fairly new to HA and I was hoping someone could help me with a big issue I’m currently having with HA. I have currently 12 devices with 4 acting as routers. I have a combee stick II as my coordinator which is running the latest firmware and I’m running the latest versions of HA OS and core.

Everything has been working ok however, over the last few days HA has been needing me to refresh pages to get things working (HA not loading blueprints or not allowing scrolling) and tonight none of my Zigbee devices with no/off functionality are not working correctly. When I click a device to toggle, HA seems to think about it but then fails. I have to click the devices approximately 5+ times before they will respond.

Each Zigbee device also fails on reconfiguration. When looking at the logs I’m now getting errors as follows:

Logger: homeassistant.components.zha.core.channels.base
Source: components/zha/core/channels/base.py:486 
Integration: Zigbee Home Automation (documentation, issues) 
First occurred: 21:54:20 (13 occurrences) 
Last logged: 22:26:16

[0x348F:1:0xfc7d]: async_initialize: all attempts have failed: [DeliveryError('[0x348f:1:0xfc7d]: Message send failure'), DeliveryError('[0x348f:1:0xfc7d]: Message send failure'), DeliveryError('[0x348f:1:0xfc7d]: Message send failure'), DeliveryError('[0x348f:1:0xfc7d]: Message send failure')]
[0x348F:1:0x042a]: async_initialize: all attempts have failed: [DeliveryError('[0x348f:1:0xfc7d]: Message send failure'), DeliveryError('[0x348f:1:0xfc7d]: Message send failure'), DeliveryError('[0x348f:1:0xfc7d]: Message send failure'), DeliveryError('[0x348f:1:0xfc7d]: Message send failure')]
[0x0503:11:0x0006]: async_initialize: all attempts have failed: [DeliveryError('[0x0503:11:0x0006]: Message send failure'), DeliveryError('[0x0503:11:0x0006]: Message send failure'), DeliveryError('[0x0503:11:0x0006]: Message send failure'), DeliveryError('[0x0503:11:0x0006]: Message send failure')]
[0x348F:1:0xfc7d]: Could not set speed: [0x348f:1:0xfc7d]: Message send failure
[0xB857:1:0x1000]: Couldn't get list of groups: [0xb857:1:0x1000]: Message send failure


Logger: homeassistant.components.zha.core.channels.base
Source: components/zha/core/channels/base.py:486 
Integration: Zigbee Home Automation (documentation, issues) 
First occurred: 22:39:19 (1 occurrences) 
Last logged: 22:39:19

[0x348F:1:0x042a]: 'async_initialize' stage failed: 'set' object is not subscriptable

And

Logger: frontend.js.latest.202209070
Source: components/system_log/__init__.py:227 
First occurred: 22:00:37 (20 occurrences) 
Last logged: 22:26:17

:0:0 Script error.
http://homeassistant.local:8123/frontend_latest/cbf95af8.js:256:29655 TypeError: undefined is not an object (evaluating 'this._clusterConfigurationStatuses.get')

I’ve updated HA and restarted but it’s still the same. I hesitant to restore a backup but I’m really not sure what to do. Any help would be super super helpful.

Thanks

Zigbee is extremely sensitive to EMF/EMI/RMI interference so before you do anything else make sure follow the general best practice tips, that include upgrade Zigbee Coordinator adapter firmware, using a long USB extenson cable to a USB 2.0 port (and absolutely not to a USB 3.0 port or even close to any USB 3.x devices or their cables), see → https://github.com/zigpy/zigpy/wiki/Generic-best-practice-tips-on-improving-Zigbee-network-range-and-general-stability

Thank you for replying to my post. Apologies for the late reply. I am already running the latest firmware for Combee II and have a long cable for the coordinator. I’ve even moved the dongle so it’s not next to the bluetooth adapter or Switchbot hub. This did improve things but I’m still getting the same error with async_initialize. Before HA v9 I never got this error and even though my performance has improved it’s still a bit flaky. Not sure whether tontry a sonoff coordinator and move to z2m?