Zigbee problem with connection to offline device

Hi there,

I have some trouble since a longer time that some of my Zigbee devices doesn’t work well.
For example the window sensor from Aquara → I just two in one room and it changes to open/close not every time I open/close the window.
Now I found the visualisation overview from Zigbee and saw, that they are connected to a Osram plug, which is offline / not plugged in…


In the same room, as the window (and temp.) sensors are installed I have an other Osram plug (Steckdose 1).

is it possible to “remap” the Aquara sensors to the Steckdose 1 plug to check if then the status change work more reliable?

Aqara devices don’t change route, so you have to re-pair it to the other outlet

1 Like

Good to know, thank you!
Can you explain how I can re-pair them?
Re-configuration seems to be the wrong move?

Remove from ZHA or Zigbee2MATT, and pair again