Zigbee2MQTT isn't starting

Hello everyone,

I also need your help as I’m stuck here. I wanted to set up the Zigbee network with Home Assistant SkyConnect, using Zigbee2MQTT, of course. Unfortunately, I keep getting the following message.

09:21:20] INFO: Preparing to start…
[09:21:21] INFO: Socat not enabled
[09:21:23] INFO: Starting Zigbee2MQTT…
Zigbee2MQTT:info 2024-03-03 09:21:28: Logging to console and directory: ‘/config/zigbee2mqtt/log/2024-03-03.09-21-28’ filename: log.txt
Zigbee2MQTT:info 2024-03-03 09:21:28: Starting Zigbee2MQTT version 1.36.0 (commit #unknown)
Zigbee2MQTT:info 2024-03-03 09:21:28: Starting zigbee-herdsman (0.35.1)
Zigbee2MQTT:error 2024-03-03 09:21:49: Error while starting zigbee-herdsman
Zigbee2MQTT:error 2024-03-03 09:21:49: Failed to start zigbee
Zigbee2MQTT:error 2024-03-03 09:21:49: Check Zigbee2MQTT fails to start | Zigbee2MQTT for possible solutions
Zigbee2MQTT:error 2024-03-03 09:21:49: Exiting…
Zigbee2MQTT:error 2024-03-03 09:21:49: Error: Failed to connect to the adapter (Error: SRSP - SYS - ping after 6000ms)
at ZStackAdapter.start (/app/node_modules/zigbee-herdsman/src/adapter/z-stack/adapter/zStackAdapter.ts:103:27)
at Controller.start (/app/node_modules/zigbee-herdsman/src/controller/controller.ts:132:29)
at Zigbee.start (/app/lib/zigbee.ts:62:27)
at Controller.start (/app/lib/controller.ts:109:27)
at start (/app/index.js:107:5)

My config looks like this:

thx Alex

Have you read the link that your logs point to? What troubleshooting have you done?

My first thought is that you have ZHA running.

My first thought is the port looks wrong but without knowing the hardware you are running it on its difficult to know.

Why? He is running SkyConnect and is correctly linking to the /dev/serial/by-id

How can I check if ZHA is running?

Remove it or stop it. It is likely using your SkyConnect and therefore Z2M cannot use it. You don’t need ZHA if you plan on using Z2M.

1 Like

Click “ignore”

I have done it without success.

And restarted HA?

I have also done that, but the error remains the same.