Addon-Store remains empty due to supervisor issues - tried so many hints but no success

If you have SSH & Web Terminal installed, type the following command:

wget https://github.com/hassio-addons/repository

If connection successful you should get:

image

Remove the file created with: rm repository

One more suggestion is to try 8.8.8.8 and/or 1.1.1.1 as the nameserver inside HA:

Setting → System → Network → IPv4

@WallyR

Did that - and here are the results - still no access to github/addon store:

resolution info

network info

@os.habitats.tech

  • Unfortunately I could not install SSH because of missing access to addon store . another way to get this tested ?
  • tried Cloudflare und Google in my previous attempts (see first post) with no success

Thanks you

There is no repairs under Settings → System → Repairs?

In HA CLI type: login

Then: curl https://github.com/hassio-addons/repository

You should either get an error if connection not possible or the contents of the repository file.

You can also use: curl https:///github.com/hassio-addons/repository | more to check contents which is a reference/list of .js add-on files.

It seems to be related to DNS issues.
I found a thread back from 2021 where an EERO network device is a culprit (around post 60 and down).

No repairs available

There’s no EERO or similar in use. Just my fritzbox as DSL modem. As an attempt I set it to “exposed host” to disable its firewall. unfortunately no success.

Have you tried this?

I answered at the bottom of my post no. 15.
I tried without success.

What happens if you ping 140.82.121.4 from the HA host?
What happens if you ping github.com from the HA host?

@os.habitats.tech

“login” works
and
curl GitHub - hassio-addons/repository: Home Assistant Community Add-ons works too.
No errors but a lot of stuff.

@WallyR
ping 140.82.121.4 brings “is alive!”
ping github.com brings “is alive!”

Could you try to install HAOS under Hyper-V in a Windows machine, then check if the add-on store issue persists?

Unfortunately I do not have a free bare metal machine to try that.

Would VirtualBox on Windows be an alternative ?
Or do I have to expect new issues with that ?

You can always check if the add-on store is visible there.

@os.habitats.tech
@francisp

Unbelievable: on Virtualbox installed on a bare metal Windows 11 system it works like a charm. So “my” problem seems to lay on Proxmox.

How may this learning help me to identify the Proxmox issue ?

At least you now know it is not something on your network.

I can’t help with your proxmox issue, I used tteck’s script and I have no problems with the add-on store.

I found the reason !

In Proxmox the MTU size of the vmbr was set to 1464. After removing this entry the store was not empty anymore.

Thanks a lot for trying to help me.

1 Like

Just for future reference Hyper-V is part of Windows 10 and 11 and can be easily enabled in control panel → programs & features → turn windows features on/off → Hyper-V (it is installed as a type 2 hypervisor).

I was going to ask you to check Proxmox against my guide but I thought this would be too much to ask.

Glad you identified the issue.

@os.habitats.tech

Well, of course I checked your guide by installing my current system getting along with it. It works fine and covers all important aspects. The reason why I struggled was in my PVE configuration.