Akuvox SmartPlus - View door camera feeds, open doors and manage temporary keys

Hello, this integration is what I have been waiting for some time…

However I don’t have SmartPlus account for my R20A. Is there a way to make this work without an account? In my case, I don’t think the installer setup a SmartPlus account.

I have an E12 intercom that works with the Akuvox app. I have also installed the Home Assistant Akuvox plugin and logged in using the SMS method successfully.
However, when I try to view the video, it shows as the camera entity unavailable.
What could be the issue?

Hi is there any config needed for the update_door_evebts to show? Everything is working but there is no such events.

I updated to the [v0.2.0-beta3] version, and now everything works!
I’ve tried a few example codes that you provided, and they work great!

However, I have a question. In the app, I can talk with the intercom. Is it possible to do that with your add-on?

following up, got it working a while ago. thanks.

In mitmproxy I am able to find the token but not the auth_token.
Any advice?
I am from Spain using +34 code and the phone number (set up in the app) but I always get in the integration “Sign in failed. Please check the values entered and try again.” I guess because I could not get the auth_token.

When I log in I do not see a server_list url, in fact, I see nothing likely due to SSL pinning.

Any help would be appreciated!

Hello, I have installed the integration, but it does not detect my Akuvox E11 device. Could I get some assistance, please? Below, I am attaching the HA log.

Is this still active ?

When I install the app. Push the dialing button, my whole system crashes. It looks like it is resetting my modem :grin::face_with_peeking_eye:

I get a lot of errors :slight_smile:

Logger: homeassistant.components.stream.stream.camera.praktijk
Bron: components/stream/init.py:448
integratie: Stream (documentatie, problemen)
Eerst voorgekomen: 07:05:17 (12 gebeurtenissen)
Laatst gelogd: 07:17:09

Error from stream worker: Error opening stream (INVALIDDATA, Invalid data found when processing input, rtsp://:@52.58.161.16:554/0C11051E0A89)
Error from stream worker: Error opening stream (ERRORTYPE_113, Host is unreachable, rtsp://:@52.58.161.16:554/0C11051E0A89)
Error from stream worker: Error opening stream (ERRORTYPE_110, Operation timed out, rtsp://:@52.58.161.16:554/0C11051E0A89)

Deze fout is ontstaan door een aangepaste integratie.

Logger: custom_components.akuvox
Bron: custom_components/akuvox/api.py:656
integratie: Akuvox SmartPlus (documentatie, problemen)
Eerst voorgekomen: 07:05:34 (1 gebeurtenissen)
Laatst gelogd: 07:05:34

Timeout occured for ‘app/single’ API get request: https://ecloud.akuvox.com/web-server/v3/app/single/log/getDoorLog?row=1

Deze fout is ontstaan door een aangepaste integratie.

Logger: custom_components.akuvox
Bron: custom_components/akuvox/api.py:107
integratie: Akuvox SmartPlus (documentatie, problemen)
Eerst voorgekomen: 07:03:44 (1 gebeurtenissen)
Laatst gelogd: 07:03:44

:scroll: Regional API subdomain not configured…using pre v0.0.7 backward compatible ‘ecloud’

Deze fout is ontstaan door een aangepaste integratie.

Logger: custom_components.akuvox
Bron: custom_components/akuvox/api.py:650
integratie: Akuvox SmartPlus
Eerst voorgekomen: 07:05:24 (1 gebeurtenissen)
Laatst gelogd: 07:05:24

Timeout occured for ‘app/community’ API get request: https://ecloud.akuvox.com/web-server/v3/app/community/log/getDoorLog?row=1 - Retry using ‘single’…

Deze fout is ontstaan door een aangepaste integratie.

Logger: homeassistant
Bron: custom_components/akuvox/api.py:658
integratie: Akuvox SmartPlus
Eerst voorgekomen: 07:05:34 (1 gebeurtenissen)
Laatst gelogd: 07:05:34

Error doing job: Task exception was never retrieved (None)
Traceback (most recent call last):
File “/config/custom_components/akuvox/api.py”, line 642, in _api_wrapper
response = await self.hass.async_add_executor_job(func, url, headers, data, 10)
^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^
asyncio.exceptions.CancelledError

During handling of the above exception, another exception occurred:

Traceback (most recent call last):
File “/config/custom_components/akuvox/api.py”, line 638, in _api_wrapper
async with async_timeout.timeout(10):
File “/usr/local/lib/python3.12/site-packages/async_timeout/init.py”, line 141, in aexit
self._do_exit(exc_type)
File “/usr/local/lib/python3.12/site-packages/async_timeout/init.py”, line 228, in _do_exit
raise asyncio.TimeoutError
TimeoutError

The above exception was the direct cause of the following exception:

Traceback (most recent call last):
File “/config/custom_components/akuvox/api.py”, line 582, in async_retrieve_personal_door_log
json_data = await self.async_get_personal_door_log()
^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^
File “/config/custom_components/akuvox/api.py”, line 616, in async_get_personal_door_log
json_data = await self._api_wrapper(method=“get”, url=url, headers=headers, data=data)
^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^
File “/config/custom_components/akuvox/api.py”, line 654, in _api_wrapper
return await self._api_wrapper(method, url, data, headers)
^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^
File “/config/custom_components/akuvox/api.py”, line 658, in _api_wrapper
raise AkuvoxApiClientCommunicationError(
custom_components.akuvox.api.AkuvoxApiClientCommunicationError: Timeout error fetching information:

The door opening button does not work.

Can’t anyone call a solution approach?

  • Issues with camera feed -
    Hi,
    I’m new to Home Assitant, but I successfully set up this integration, however, my camera feed from a R27-a shows as unavailable, or idle. I can’t get any images.
    Any ideas?
    Thanks

i am using the onvif integration and all works well…

i use a http command to open the door

@Nimrod_Dolev Hi, I’m having trouble with the akuvox_door_update event. I tried listening to it, but nothing happens when I buzz the door, open it, or remotely access it. I’ve tried everything, but it’s not working. Could we chat a bit so you can give me some proper guidance on automating it?

I don’t use the door event

I only use command to open the door when buzzed