That is relatively older and thus ships with very old firmware, so regardless of which Zigbee solution you are using be sure to upgrade Zigbee Coordinator firmware, (you might even consider buying a adapter with newer radio SoC as that no longer get firmware updates), see → GitHub - walthowd/husbzb-firmware: Nortek GoControl HUSBZB-1 / EM3581 Firmware update image
Zigbee radios are also extremely sensitive to interference regardless of which Zigbee solution using, be sure to try to follow the best practice tips here (especially using a long USB extension cable to a USB 2.0 port or via a USB 2.0 hub and not direct in a USB 3.0 port or close to active USB 3.0 devices/cables) → Zigbee networks: how to guide for avoiding interference and optimize for getting better range + coverage