Aqara U200 Lock stopped working

Configuration Matter/Thread
1

Hi, After last update (I think) Aqara U200 lock (connected via Matter) stopped working. Restart does not help, can I do something besides debugging the code? :slight_smile:

Here are related logs:

2024-07-24 19:39:07.866 ERROR (MainThread) [homeassistant.components.websocket_api.http.connection] [547817089792] Unexpected exception
Traceback (most recent call last):
  File "/usr/src/homeassistant/homeassistant/components/websocket_api/commands.py", line 241, in handle_call_service
    response = await hass.services.async_call(
               ^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^
  File "/usr/src/homeassistant/homeassistant/core.py", line 2731, in async_call
    response_data = await coro
                    ^^^^^^^^^^
  File "/usr/src/homeassistant/homeassistant/core.py", line 2774, in _execute_service
    return await target(service_call)
           ^^^^^^^^^^^^^^^^^^^^^^^^^^
  File "/usr/src/homeassistant/homeassistant/helpers/service.py", line 999, in entity_service_call
    single_response = await _handle_entity_call(
                      ^^^^^^^^^^^^^^^^^^^^^^^^^^
  File "/usr/src/homeassistant/homeassistant/helpers/service.py", line 1071, in _handle_entity_call
    result = await task
             ^^^^^^^^^^
  File "/usr/src/homeassistant/homeassistant/components/lock/__init__.py", line 239, in async_handle_unlock_service
    await self.async_unlock(**self.add_default_code(kwargs))
  File "/usr/src/homeassistant/homeassistant/components/matter/lock.py", line 131, in async_unlock
    await self.send_device_command(
  File "/usr/src/homeassistant/homeassistant/components/matter/lock.py", line 86, in send_device_command
    await self.matter_client.send_device_command(
  File "/usr/local/lib/python3.12/site-packages/matter_server/client/client.py", line 453, in send_device_command
    return await self.send_command(
           ^^^^^^^^^^^^^^^^^^^^^^^^
  File "/usr/local/lib/python3.12/site-packages/matter_server/client/client.py", line 552, in send_command
    return await future
           ^^^^^^^^^^^^
matter_server.common.errors.UnknownError: InteractionModelError: UnsupportedAccess (0x7e)
  • Core 2024.7.3
  • Supervisor 2024.06.2
  • Operating System 12.4
  • Frontend 20240710.0
2

Still seeing this error from time to time :frowning:

3

It does it here from time to time as well…

4

I wonder, what are the plans for the Matter integration. Right now it os in beta still…

And no response is bothering me a little :frowning:

5

I posted a similar topic: Mine still unlocks / locks from HA but does not show the correct status when unlocked

2 Likes
6

Same issue. lock action (entity or device) does not work in automations with Aqara U200 (InteractionModelError: UnsupportedAccess (0x7e).
Basically HomeAssistant is useless for the lock right now, so i have to lock, unlock manually until there is a firmware update.
Ironically Aqara announced a cooperation with HomeAssistant yesterday.

1 Like
7

Yup, reading the news: “Aqara has had the following three devices Works with Home Assistant certified.” :man_facepalming:

8

Oh, maybe I need to report the problem here: Issues · home-assistant/core · GitHub, Will do it when it happens again.

9

Hi,

Is this fixed? I’m getting this error occasionally.
Setup:
Core - 2024.11.3
Matter Server - 6.6.1
Border router - Google Nest 2nd Gen

Posted same on another thread with similar topic:

10

I removed Matter Add-on, re-added it, re-added all devices, now it works better. The process itself was lots of pain though.