Broadlink RM Pro + Livolo Remote DOESN'T WORK!

Hi…i am very new to hone automation. i recently got the broadlink rm pro and managed everything in my house to work with it just my livolo RF switch does not work. i saw some topic and videos online that you need to swap frequency but i do not have swap frequency on my app. my firmware is the latest version as well as my app on my phone. can someone help me with this.

Video link to my problem :slight_smile: