Can't find conbee-2 device from either deconz or zha

I’m struggling to get either the zha integration or deconz add-on to recognize my conbee2 device. I had everything working a few months ago but had to reinstall my rasberry pi4 after a failed upgrade. The device shows up on the add-on configuration page but I get an error when choosing it and clicking save, see screenshot below.

The docs for the add-on says that the device name should be visible in Supervisor → System → Host system → Hardware but where do I find the supervisor in the web interface?

Also is it possible to get a normal linux shell? That would be helpful. The ha-shell feels very limited and the hardware info scrolls by too fast for me :slight_smile:

deConz add-on:

zha integration
The conbee2 device is clearly being detected/discovered but clicking Configure shows an error:

I’m beginning to suspect there is something wrong with the device. Any ideas?

Reading a different topic I found out about the login command from the ha prompt. The command starts a linux shell and exit returns to the ha prompt. Oddly, the login command is not listed when typing ‘help’. One step closer then…

I found more addons after enabling advanced features in my user profile, I now have a decent terminal.

I also moved the conbee to a PC and reset the firmware. After that I could find it in the add-on configuration, start the add-on and see the gateway in both the deconz and phoscon apps. But I was unable to add any of my ikea devices.

Suspecting that there might be something wrong with the conbee2 device I got a new raspbee2 device instead. But I can’t connect to it from the deconz app. From the logs it looks like I have the wrong device:

17:47:46:996 dev /dev/ttyAMA0
17:47:47:935 failed to reconnect to network try=7
17:47:52:935 failed to reconnect to network try=8
17:47:56:995 dev /dev/ttyAMA0
17:47:57:934 failed to reconnect to network try=9
17:48:00:995 dev /dev/ttyAMA0
17:48:00:996 COM: /dev/ttyAMA0 / serialno: , RaspBee
17:48:01:935 Skip idle timer callback, too early: elapsed 914 msec
17:48:02:935 try to reconnect to network try=10
17:48:04:291 device state timeout (handled)
17:48:04:370 void zmMaster::handleStateIdle(zmMaster::MasterEvent) not connected goto OFF state
17:48:06:994 dev /dev/ttyAMA0
17:48:07:935 reconnect network failed, try later
17:48:07:936 start reconnect to network
17:48:12:935 failed to reconnect to network try=1
17:48:16:993 dev /dev/ttyAMA0
17:48:17:935 failed to reconnect to network try=2
17:48:18:996 dev /dev/ttyAMA0
17:48:18:996 COM: /dev/ttyAMA0 / serialno: , RaspBee
17:48:19:935 Skip idle timer callback, too early: elapsed 913 msec
17:48:22:291 device state timeout (handled)
17:48:22:371 void zmMaster::handleStateIdle(zmMaster::MasterEvent) not connected goto OFF state
17:48:22:935 failed to reconnect to network try=3
17:48:26:994 dev /dev/ttyAMA0
17:48:27:935 failed to reconnect to network try=4
17:48:32:936 failed to reconnect to network try=5
17:48:36:996 dev /dev/ttyAMA0
17:48:36:997 COM: /dev/ttyAMA0 / serialno: , RaspBee