Can't update OS or Supervisor

8BitPixel · October 29, 2023, 8:33am

I’ve seen a few posts where people are having issues updating HA but not found one with this particular error

Error: Update of Supervisor failed: can’t install ghcr.io/home-assistant/amd64-hassio-supervisor:2023.10.0: 500 Server Error for http+docker://localhost/v1.43/images/create?tag=2023.10.1&fromImage=ghcrip%2Fhome-assistant%2Famd64-hassio-supervisor&platform=linux%2Famd64: Internal Server Error (“Get “https//ghcr.io/v2/”: net/http: request canceled while waiting for connection (Client.Timeout exceeded while awaiting headers)”)

I can’t update Supervisor either.
I’ve restarted Supervisor
I’ve restarted the VM

I’m running a VM on a Qnap under Virtualisation Station
OS: 11.0
HA Core: 2023.10.5

Any ideas please?
Thanks

felix1 · November 5, 2023, 8:38pm

Hi, I have the same Issue. I already posted it here (Supervisor is unhealthy and I can not update or roll back any more) but could not figure out how to solve it. Let us know if you have any findings that help

8BitPixel · November 6, 2023, 1:26pm

Thing is, this is a brand new install as I’d had the same problem with the last one and wasn’t getting anywhere with help so just thought ‘sod it, start again’.

No luck so far.

os.habitats.tech · November 6, 2023, 1:59pm

Your QNAP is blocking access to ghcr.io. This is specific to QNAP and someone with a QNAP installation could assist you overcome this issue. Alternatively do some research yourself.

Read this post:

8BitPixel · November 17, 2023, 2:22pm

This used to work. It’s only recently it’s started playing up.

I really shouldn’t have to install any additional plugins in order to hack it to bits to get it working.

8BitPixel · November 22, 2023, 4:52pm

I have a different issue now.

Logger: homeassistant.components.websocket_api.http.connection
Source: components/websocket_api/commands.py:226
Integration: Home Assistant WebSocket API ([documentation](https://www.home-assistant.io/integrations/websocket_api), [issues](https://github.com/home-assistant/core/issues?q=is%3Aissue+is%3Aopen+label%3A%22integration%3A+websocket_api%22))
First occurred: 16:30:43 (2 occurrences)
Last logged: 16:31:35

[139803880103104] Error updating Home Assistant Supervisor: Update of Supervisor failed: Can't install ghcr.io/home-assistant/amd64-hassio-supervisor:2023.11.3: 500 Server Error for http+docker://localhost/v1.43/images/create?tag=2023.11.3&fromImage=ghcr.io%2Fhome-assistant%2Famd64-hassio-supervisor&platform=linux%2Famd64: Internal Server Error ("Get "https://ghcr.io/v2/": dial tcp: lookup ghcr.io: no such host")

Traceback (most recent call last): File "/usr/src/homeassistant/homeassistant/components/hassio/update.py", line 258, in async_install await async_update_supervisor(self.hass) File "/usr/src/homeassistant/homeassistant/components/hassio/handler.py", line 53, in _wrapper raise HassioAPIError(data["message"]) homeassistant.components.hassio.handler.HassioAPIError: Update of Supervisor failed: Can't install ghcr.io/home-assistant/amd64-hassio-supervisor:2023.11.3: 500 Server Error for http+docker://localhost/v1.43/images/create?tag=2023.11.3&fromImage=ghcr.io%2Fhome-assistant%2Famd64-hassio-supervisor&platform=linux%2Famd64: Internal Server Error ("Get "https://ghcr.io/v2/": dial tcp: lookup ghcr.io: no such host") The above exception was the direct cause of the following exception: Traceback (most recent call last): File "/usr/src/homeassistant/homeassistant/components/websocket_api/commands.py", line 226, in handle_call_service await hass.services.async_call( File "/usr/src/homeassistant/homeassistant/core.py", line 2012, in async_call response_data = await coro ^^^^^^^^^^ File "/usr/src/homeassistant/homeassistant/core.py", line 2049, in _execute_service return await target(service_call) ^^^^^^^^^^^^^^^^^^^^^^^^^^ File "/usr/src/homeassistant/homeassistant/helpers/entity_component.py", line 235, in handle_service return await service.entity_service_call( ^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^ File "/usr/src/homeassistant/homeassistant/helpers/service.py", line 876, in entity_service_call response_data = await _handle_entity_call( ^^^^^^^^^^^^^^^^^^^^^^^^^^ File "/usr/src/homeassistant/homeassistant/helpers/service.py", line 948, in _handle_entity_call result = await task ^^^^^^^^^^ File "/usr/src/homeassistant/homeassistant/components/update/__init__.py", line 157, in async_install await entity.async_install_with_progress(version, backup) File "/usr/src/homeassistant/homeassistant/components/update/__init__.py", line 432, in async_install_with_progress await self.async_install(version, backup) File "/usr/src/homeassistant/homeassistant/components/hassio/update.py", line 260, in async_install raise HomeAssistantError( homeassistant.exceptions.HomeAssistantError: Error updating Home Assistant Supervisor: Update of Supervisor failed: Can't install ghcr.io/home-assistant/amd64-hassio-supervisor:2023.11.3: 500 Server Error for http+docker://localhost/v1.43/images/create?tag=2023.11.3&fromImage=ghcr.io%2Fhome-assistant%2Famd64-hassio-supervisor&platform=linux%2Famd64: Internal Server Error ("Get "https://ghcr.io/v2/": dial tcp: lookup ghcr.io: no such host")

If I just try to go to ghcr.io/v2 I get this error:
{“errors”:[{“code”:“UNAUTHORIZED”,“message”:“authentication required”}]}

Seems like it can’t access a code-base or something which is on that URL?

8BitPixel · December 13, 2023, 9:27am

This is driving me NUTS!!
I’m getting beyond frustrated now.

I have moved my HA to a VM on VMWare.
I can ping the instance from any machine and get a response.
I have installed SpeedTest add-on and it’s getting accurate metrics (therefor HA CAN communicate with the outside world)
Every time I try to run the updates, I get errors like this:

Logger: homeassistant.components.websocket_api.http.connection
Source: components/websocket_api/commands.py:230
Integration: Home Assistant WebSocket API (documentation, issues)
First occurred: 08:37:34 (3 occurrences)
Last logged: 09:10:31

[140559655867200] Error updating Home Assistant Supervisor: Abort update because of an issue with AppArmor: Can't fetch AppArmor profile https://version.home-assistant.io/apparmor_stable.txt: Cannot connect to host version.home-assistant.io:443 ssl:default [Try again]
[140559655867200] Error updating Home Assistant Supervisor: Update of Supervisor failed: Can't install ghcr.io/home-assistant/amd64-hassio-supervisor:2023.11.6: 500 Server Error for http+docker://localhost/v1.43/images/create?tag=2023.11.6&fromImage=ghcr.io%2Fhome-assistant%2Famd64-hassio-supervisor&platform=linux%2Famd64: Internal Server Error ("Get "https://ghcr.io/v2/": context deadline exceeded (Client.Timeout exceeded while awaiting headers)")
[140559317588928] Error updating Home Assistant Supervisor: Update of Supervisor failed: Can't install ghcr.io/home-assistant/amd64-hassio-supervisor:2023.11.6: 500 Server Error for http+docker://localhost/v1.43/images/create?tag=2023.11.6&fromImage=ghcr.io%2Fhome-assistant%2Famd64-hassio-supervisor&platform=linux%2Famd64: Internal Server Error ("Get "https://ghcr.io/v2/": net/http: request canceled while waiting for connection (Client.Timeout exceeded while awaiting headers)")
Traceback (most recent call last):
  File "/usr/src/homeassistant/homeassistant/components/hassio/update.py", line 258, in async_install
    await async_update_supervisor(self.hass)
  File "/usr/src/homeassistant/homeassistant/components/hassio/handler.py", line 53, in _wrapper
    raise HassioAPIError(data["message"])
homeassistant.components.hassio.handler.HassioAPIError: Abort update because of an issue with AppArmor: Can't fetch AppArmor profile https://version.home-assistant.io/apparmor_stable.txt: Cannot connect to host version.home-assistant.io:443 ssl:default [Try again]

The above exception was the direct cause of the following exception:

Traceback (most recent call last):
  File "/usr/src/homeassistant/homeassistant/components/websocket_api/commands.py", line 230, in handle_call_service
    await hass.services.async_call(
  File "/usr/src/homeassistant/homeassistant/core.py", line 2035, in async_call
    response_data = await coro
                    ^^^^^^^^^^
  File "/usr/src/homeassistant/homeassistant/core.py", line 2072, in _execute_service
    return await target(service_call)
           ^^^^^^^^^^^^^^^^^^^^^^^^^^
  File "/usr/src/homeassistant/homeassistant/helpers/entity_component.py", line 235, in handle_service
    return await service.entity_service_call(
           ^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^
  File "/usr/src/homeassistant/homeassistant/helpers/service.py", line 876, in entity_service_call
    response_data = await _handle_entity_call(
                    ^^^^^^^^^^^^^^^^^^^^^^^^^^
  File "/usr/src/homeassistant/homeassistant/helpers/service.py", line 948, in _handle_entity_call
    result = await task
             ^^^^^^^^^^
  File "/usr/src/homeassistant/homeassistant/components/update/__init__.py", line 157, in async_install
    await entity.async_install_with_progress(version, backup)
  File "/usr/src/homeassistant/homeassistant/components/update/__init__.py", line 432, in async_install_with_progress
    await self.async_install(version, backup)
  File "/usr/src/homeassistant/homeassistant/components/hassio/update.py", line 260, in async_install
    raise HomeAssistantError(
homeassistant.exceptions.HomeAssistantError: Error updating Home Assistant Supervisor: Abort update because of an issue with AppArmor: Can't fetch AppArmor profile https://version.home-assistant.io/apparmor_stable.txt: Cannot connect to host version.home-assistant.io:443 ssl:default [Try again]

Nightrader2k · February 8, 2024, 9:49pm

I have same issue, logs says
ghcr.io: no such host.

This is on a rpi 4 with nothing but hassio os installed.

I can ping ghcr.io from ssh login so DNS is working???