I made the mistake in getting the “NEW” yellow module and bridge, Its a joke, Like others it keeps disconecting and offline half the time, Instructions say have apox 10 feet away from door lock… Its 5 feet away, I can touch the lock and the hub at the same time, But the worst thing is the batteries… Brand new Duracell ultra lasts 2 weeks before it tells me they are “Critically Low” and i have to change them, So i reset it by removing the plate and disconnecting the lock to factory reset it, put it back together and reinstall everything from scratch for it to chew its way through another pack of batteries in 2 weeks, So I sent it back for a refund, which after asking them for a return “RMA” number a week goes by and I emailed them for them to tell me “Case is Resolved” you need to ring up cistomer service… So I re-open the case and get the shipping lables and post it back… 3 weeks later I email them to ask where was my refund… There response “Case is Resolved” call customer service if you still need help… WTAF So as of this morning I have no refund, And A Blue Z-wave module I cant connect to my L1 Lock as the app wont let me log in or use it in any way, and the New app wont register the z-wave as it tells me the serial number is not valid, Is there a way to connect the zwave blue module back to my samsung smart things hub as it was before so I can unlock the door remotely?? as Yale still sell this and say it can can be used on the L1 lock
I managed to connect the bridge again without the yale app, Goto smartthings app and add a device, Select “Partner Devices” scroll almost to the bottom and select “Yale” not “Yale Home” then select “Door Lock” then " Yale Z-Wave" this is where I got stuck before, Make sure your WIFI, BlueTooth and Location is turned on or it will not connect, scanning the barcode failed for me but entering the first 5 didgets of the bridge connected and is now working as it use to… Why cany Yale just give you the option to stay or migrate and keep both apps active as the NEW yellow bridge is a joke