Hi there, I have the same issue here. Without including the device, nothing is auto-discovered, by including it, I get the following error.
2018-12-22 19:34:35 INFO (SyncWorker_3) [homeassistant.components.dyson] Creating new Dyson component
2018-12-22 19:34:35 2018-12-22 19:34:35 INFO (SyncWorker_3) [homeassistant.components.dyson] Connected to Dyson account
2018-12-22 19:34:36 2018-12-22 19:34:36 WARNING (SyncWorker_3) [homeassistant.components.dyson] Unable to find device ***-UK-******** in Dyson account
2018-12-22 19:34:36 2018-12-22 19:34:36 INFO (MainThread) [homeassistant.setup] Setup of domain dyson took 0.8 seconds.
The device shows in my online account, I made sure it is having a static IP, and the app and fan are up and running when I start HASS…no luck, still…ideas?
Hope this helps, as others I get the not found error in log file even if the fan is switched on prior to homeassistant restart. Note that I am running HASS in Docker, in case there are other ports / protocols that are needed to be open to allow detection. I have checked that the Dyson is visible via ping from the container.
Did anyone get anywhere with resolving these errors?
Unable to find device ZZ9-UK-KK###### in Dyson account
12:21 PM components/dyson/init.py (WARNING)
I’ve so far called the Dyson ‘Help Line’ about 5 times over the space of four months…
They’re really not helpful, this last time they’ve said “Your account is setup correctly, the reason you are getting this message is because this ‘Home Assistant’ you say you have configured is blocked by our servers because it is not our app, Google Home or Amazon Alexa. We can not help you!”
in my opinion this is bullshit.
They just understand nothing, i also called and contact them by mail without talking about home assistant, just saying i can’t see my device in YOUR website, and i can’t register it.
The answer was prerry the same “Your account is setup correctly”.
I’ve probably been blocked too. Randomly ever few weeks it somehow gets through and works. But I have a feeling Dyson is purposely blocking us. For the most part I use Alexa but it would be nice to integrate into automations
And according to the log:
2019-07-12 08:33:11 INFO (MainThread) [homeassistant.setup] Setting up dyson
2019-07-12 08:33:11 INFO (SyncWorker_13) [homeassistant.components.dyson] Creating new Dyson component
2019-07-12 08:33:12 DEBUG (SyncWorker_13) [libpurecool.dyson] Disabling insecure request warnings since dyson are using a self signed certificate.
2019-07-12 08:33:13 INFO (SyncWorker_13) [homeassistant.components.dyson] Connected to Dyson account
2019-07-12 08:33:14 WARNING (SyncWorker_13) [homeassistant.components.dyson] Unable to find device ZZ4-US-KNA5108A in Dyson account
2019-07-12 08:33:18 INFO (MainThread) [homeassistant.setup] Setup of domain dyson took 6.3 seconds.
2019-07-12 08:33:18 DEBUG (MainThread) [homeassistant.core] Bus:Handling <Event component_loaded[L]: component=dyson>
Has anyone been sucessful setting up Dyson with Home Assistant ?
Is anyone experiencing issues again with this component? Mine stopped working again three days ago. Getting the same timeout/connection error as previously mentioned.
Unable to connect to device NetworkDevice(name=Bedroom,address=192.xxx.xxx.xx,port=1883): [Errno 110] Connection timed out
Same problem here - HA is able to get device data from Dyson cloud, but it timeouts on connection: 2019-07-25 00:46:01 ERROR (SyncWorker_18) [homeassistant.components.dyson] Unable to connect to device NetworkDevice(name=Living room,address=10.4.1.215,port=1883): [Errno 110] Connection timed out
I’ve scanned it with nmap:
Nmap scan report for DYSON.lan (10.4.1.215)
Host is up (0.0037s latency).
All 65535 scanned ports on DYSON.lan (10.4.1.215) are filtered
It seems that you have to have proper firmware version.
I’ve just got update and with ECG2PF.02.05.002.0018 component is working fine.
PORT STATE SERVICE
1883/tcp open mqtt
2019-08-04 00:32:15 DEBUG (Thread-2) [homeassistant.components.dyson.fan] Message received for fan device Living room: DysonPureCoolV2State(fan_power=ON,front_direction=ON,auto_mode=ON,oscillation_status=ON,oscillation=ON,night_mode=OFF,continuous_monitoring=ON,fan_state=FAN,night_mode_speed=0004,speed=AUTO,carbon_filter_state=0098,hepa_filter_state=0098,sleep_timer=OFF,oscillation_angle_low=0135,oscillation_angle_high=0225)
2019-08-04 00:32:16 DEBUG (Thread-2) [homeassistant.components.dyson.air_quality] air_quality: Message received for Living room device: DysonEnvironmentalSensorV2State(temperature=299.4,humidity=40,particulate_matter_25=7,particulate_matter_10=4,volatile_organic_compounds=10,nitrogen_dioxide=3,p25r=8,p10r=8,sleep_timer=0)
Hi All,
My issue with Dyson is bit different Connection refused - not authorised
It’s weeks that I try to change language, configuration, reboot… but Dyson DysonPureCool integration never works.
The strange thing is that in log the device is recognised (firware versione and model), but the connection is refused
Can anyone from Norway report any success in integrating their Dyson components registered in Dyson’s Norwegian web pages?
I have tried both language: NO and language: ‘NO’ (and in desperation also NB and NB-NO), but I consistently fail to connect to my Dyson account.
My credentials have been checked and rechecked, only the language variable remains.
@Ragnar_Bull-Nielsen I don’t know about your locale, I do know during my configuration, which I did right after setting up device it took maybe 30-60mins for my account to be connectable (my guess is some time to propogate through Dyson servers).
In saying that I, it seems there are some probles / limitations in their system. For example when I first created my account somehow the app set my location in the wrong country, and when I signed into the website it created me another account. So In summary I have 3 accounts;
US App Created
AU App Created
AU Website Created
Dyson can’t remove accounts apparently, but since my account now connects I’m not overly worries about it (but it did take some time). My issues now is my device cannot be found.
When I spoke to Dyson on the website only devices you bought directly from Dyson will appear. Does not show devices you purchased through resellers, even if you register them to your account.
The device that is working for me does not appear in my account.
I think there is either an account problem on Dyson side (from my quick chat with them it seems a non-sycnhronised mess). Or this is an integration issue on HA side. But seems many are having issues with devices not connecting.
Once connected it works great! But right now I have one that I can’t add automations and control to
