They have around 4 times the prices for a wifi (esp) based equivalent when it’s about the type of relay you put behind your wall switch (“shelly style”). It was exactly this type of device which died more than ones at a friends house actually an he meanwhile migrated away from fibaro. On the other hand I run devices with similar form and function which are esp/wifi based and didn’t have even one failure in 5 years. Obviously this is very subjective and I have only around 100 esp based devices which actually less than half are “commercial” products.
That’s well said. Other people/customer do care and there is actually more than one which are not “happy”. Buying “premium” but ether being a beta tester or don’t get updates at all isn’t what I would expect actually if I would be willing to pay top dollar