Home assistant not loading after reboot

I’m confused i installed alex media player from hacs restarted and i cant access at all
any ideas ??

Home Assistant observer

Supervisor: Connected
Supported: Supported
Healthy: Healthy


Pinging with 32 bytes of data:
Reply from bytes=32 time=2ms TTL=64
Reply from bytes=32 time=5ms TTL=64
Reply from bytes=32 time=11ms TTL=64
Reply from bytes=32 time=4ms TTL=64

Ping statistics for
Packets: Sent = 4, Received = 4, Lost = 0 (0% loss),
Approximate round trip times in milli-seconds:
Minimum = 2ms, Maximum = 11ms, Average = 5ms

still stuck on loading screen, not good at ha commands so any help would be good

I reset my network to default setting before this happened ii don’t know if that’s affected it ?? just need to find how to check

Maybe this helps;

Disable the Alexa integration via the CLI

I removed it and saved and hard reset but system freezes so could be any think,
i tried to to backup from working date in system/backup ui 2023-12-17 02:30:00 - 34597 MB from which is full and i get
‘BackupManager.do_restore_full’ blocked from execution, system is not running - freeze

any ideas how i can do a restore using that date backup
i been read and i can do via cli running back restore slug. but which slug is that on ??