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Well it should work if you first factory reset them to default setttings before pairing, so if it still not not work then make sure you have also updated Zigbee Coordinator firmware and more importantly already following all these best practice tips so the the root cause is not poor reception or interference → Zigbee networks: how to guide for avoiding interference + optimize using Zigbee Router devces (repeaters/extenders) to get a stable Zigbee network mesh with best possible range and coverage by fully utilizing Zigbee mesh networking