Ideas on how to access a remote hassio which is running, but is unaccessible through its set up address

Configuration
1

So i set up a rpi with home hassio at a remote location.
Did set up port forwarding and duckdns etc and it did work well for a couple of weeks.
Unfortunately i lost access to it.

I have set up the hassio to turn on/off some floodlights connected with unflashed sonoffs.

The internet is working well there, ( i can monitor my energy consumption through another platform).

At first i thought my sd card crashed but I know the hassio is operational as i can check that the lights are on (through the ewelink app) and that the duckdns ip address is being updated.

Is there something im missing? or some workaround?

2

Has hassio got a new IP address so that the forward no longer works?

3

If you mean internal IP, i have set it to static already.

4

Yes that’s what I meant.

Define ” lost access”

5

image
loading for some time and then:
image

6

Try clearing your browser cache, usually ctrl-f5

7

Tried through an incognito window:
image

8

If you set up a rpi, did you enable ssh?

9

No good unless the ssh port is forwarded.

10

I did yes, but as @nickrout said, the ssh port is not forwarded.

On second thought:
I could call the phone company and ask them to remotely access my router and forward the port.
What exactly should i ask for? and what would be the next steps?

11

Ask them to forward port, say, 222 external to port 22 on the fixed internal IP address you have set up.

I say to set the external port to something other than 22 because you’ll get bandits thumping on your door if you open 22. Security through obscurity is not really a thing, but it cuts down on traffic.

Then as soon as you can login install fail2ban. This will can login from a host if it has tried unsuccessfully, say, 3 times. Of course you can lock yourself out too if you have difficulty recalling your password.

If course that is not all there is to security, I am no expert.

You might like to consider nabu casa. Worth perhaps the $5 per month if this location is too far to make a quick drive to.

12

Turns out that the DuckDNS add-on stopped working.
I called the phone company, they gave me the current IP and i accessed it perfectly.
I also set up email notifications to notify me the external ip whenever it changes so i can always have this alternative.
The weird thing is though, that DuckDNS (although restarted) it wont update my current IP back to the site.

duckdns add-on logs:

# INFO: Using main config file /data/workdir/config
+ Account already registered!
Thu May  9 13:47:35 EEST 2019: OK
xxx.xxx.xxx.xxx (correct external IP)
UPDATED
# INFO: Using main config file /data/workdir/config
Processing XXXXXXX.duckdns.org
 + Checking domain name(s) of existing cert... unchanged.
 + Checking expire date of existing cert...
 + Valid till Jul 10 10:59:03 2019 GMT Certificate will not expire
(Longer than 30 days). Skipping renew!
Thu May  9 13:52:41 EEST 2019: OK
xxx.xxx.xxx.xxx (correct external IP)
NOCHANGE
Thu May  9 13:57:43 EEST 2019: OK
xxx.xxx.xxx.xxx (correct external IP)
NOCHANGE
...

Also on the duckDNS website, the IP is wrong:

image
image499×726 18.9 KB

(this is not the correct ip stated above)

13

Glad you got it sorted. Always good to have redundancy.

14

Thanks :slight_smile:

After some shaking, duckDNS now works too… no idea what was the fault.