Newbie & zigbee2mqtt errors after HA updtae (zonoff 3.0 plus E) CRC and ASH error

HI,

I am using Sonoff Dongle E with Z2M
port: >-
/dev/serial/by-id/usb-ITEAD_SONOFF_Zigbee_3.0_USB_Dongle_Plus_V2_20240124082706-if00

and has flashed the firmware from itead / Sonoff_Zigbee_Dongle_Firmware , Now I’m getting this error:

[20:38:59] INFO: Preparing to start…
[20:38:59] INFO: Socat not enabled
[20:39:02] INFO: Starting Zigbee2MQTT…
Starting Zigbee2MQTT without watchdog.
[2024-09-21 20:39:08] info: z2m: Logging to console, file (filename: log.log)
[2024-09-21 20:39:08] info: z2m: Starting Zigbee2MQTT version 1.40.1 (commit #unknown)
[2024-09-21 20:39:08] info: z2m: Starting zigbee-herdsman (0.57.3)
[2024-09-21 20:39:08] info: zh:ember: Using default stack config.
[2024-09-21 20:39:08] info: zh:ember: ======== Ember Adapter Starting ========
[2024-09-21 20:39:08] info: zh:ember:ezsp: ======== EZSP starting ========
[2024-09-21 20:39:08] info: zh:ember:uart:ash: ======== ASH Adapter reset ========
[2024-09-21 20:39:08] info: zh:ember:uart:ash: RTS/CTS config is off, enabling software flow control.
[2024-09-21 20:39:08] info: zh:ember:uart:ash: Serial port opened
[2024-09-21 20:39:08] info: zh:ember:uart:ash: ======== ASH starting ========
[2024-09-21 20:39:11] info: zh:ember:uart:ash: ======== ASH Adapter reset ========
[2024-09-21 20:39:11] info: zh:ember:uart:ash: ======== ASH starting ========
[2024-09-21 20:39:13] info: zh:ember:uart:ash: ======== ASH Adapter reset ========
[2024-09-21 20:39:13] info: zh:ember:uart:ash: ======== ASH starting ========
[2024-09-21 20:39:16] info: zh:ember:uart:ash: ======== ASH Adapter reset ========
[2024-09-21 20:39:16] info: zh:ember:uart:ash: ======== ASH starting ========
[2024-09-21 20:39:18] info: zh:ember:uart:ash: ======== ASH Adapter reset ========
[2024-09-21 20:39:18] info: zh:ember:uart:ash: ======== ASH starting ========
[2024-09-21 20:39:21] error: z2m: Error while starting zigbee-herdsman
[2024-09-21 20:39:21] error: z2m: Failed to start zigbee
[2024-09-21 20:39:21] error: z2m: Check Zigbee2MQTT fails to start | Zigbee2MQTT for possible solutions
[2024-09-21 20:39:21] error: z2m: Exiting…
[2024-09-21 20:39:21] error: z2m: Error: Failed to start EZSP layer with status=HOST_FATAL_ERROR.
at EmberAdapter.initEzsp (/app/node_modules/zigbee-herdsman/src/adapter/ember/adapter/emberAdapter.ts:701:19)
at EmberAdapter.start (/app/node_modules/zigbee-herdsman/src/adapter/ember/adapter/emberAdapter.ts:1708:24)
at Controller.start (/app/node_modules/zigbee-herdsman/src/controller/controller.ts:138:29)
at Zigbee.start (/app/lib/zigbee.ts:64:27)
at Controller.start (/app/lib/controller.ts:140:27)
at start (/app/index.js:154:5)`

Kindly help me figure this out.

Thaks

Hi,

I tried all the methods available online to make it work. Finally I found this web flasher. I connected Sonoff Dongle E V2 to my computer & flashed the latest firmware 7.4.4. Now its working. Hope this helps. Let me know if this works for you.

After upgrading my HA operating system on my Pi4 to 13.2 today I get the same issue and have not had any luck fixing it… It all worked totally without any issues before the update. Not sure if there were any breaking changes?!

I am on firmware 7.4.4, there doesn’t seem to be a newer one as far as I can see…

[2024-10-23 10:59:37] info: 	z2m: Logging to console, file (filename: log.log)
[2024-10-23 10:59:37] info: 	z2m: Starting Zigbee2MQTT version 1.40.2 (commit #unknown)
[2024-10-23 10:59:37] info: 	z2m: Starting zigbee-herdsman (2.1.3)
[2024-10-23 10:59:38] info: 	zh:ember: Using default stack config.
[2024-10-23 10:59:38] info: 	zh:ember: ======== Ember Adapter Starting ========
[2024-10-23 10:59:38] info: 	zh:ember:ezsp: ======== EZSP starting ========
[2024-10-23 10:59:38] info: 	zh:ember:uart:ash: ======== ASH Adapter reset ========
[2024-10-23 10:59:38] info: 	zh:ember:uart:ash: RTS/CTS config is off, enabling software flow control.
[2024-10-23 10:59:38] info: 	zh:ember:uart:ash: Serial port opened
[2024-10-23 10:59:38] info: 	zh:ember:uart:ash: ======== ASH starting ========
[2024-10-23 10:59:40] info: 	zh:ember:uart:ash: ======== ASH Adapter reset ========
[2024-10-23 10:59:40] info: 	zh:ember:uart:ash: ======== ASH starting ========
[2024-10-23 10:59:43] info: 	zh:ember:uart:ash: ======== ASH Adapter reset ========
[2024-10-23 10:59:43] info: 	zh:ember:uart:ash: ======== ASH starting ========
[2024-10-23 10:59:45] info: 	zh:ember:uart:ash: ======== ASH Adapter reset ========
[2024-10-23 10:59:45] info: 	zh:ember:uart:ash: ======== ASH starting ========
[2024-10-23 10:59:48] info: 	zh:ember:uart:ash: ======== ASH Adapter reset ========
[2024-10-23 10:59:48] info: 	zh:ember:uart:ash: ======== ASH starting ========
[2024-10-23 10:59:50] error: 	z2m: Error while starting zigbee-herdsman
[2024-10-23 10:59:50] error: 	z2m: Failed to start zigbee
[2024-10-23 10:59:50] error: 	z2m: Check https://www.zigbee2mqtt.io/guide/installation/20_zigbee2mqtt-fails-to-start.html for possible solutions
[2024-10-23 10:59:50] error: 	z2m: Exiting...
[2024-10-23 10:59:50] error: 	z2m: Error: Failed to start EZSP layer with status=HOST_FATAL_ERROR.
    at EmberAdapter.initEzsp (/app/node_modules/zigbee-herdsman/src/adapter/ember/adapter/emberAdapter.ts:684:19)
    at EmberAdapter.start (/app/node_modules/zigbee-herdsman/src/adapter/ember/adapter/emberAdapter.ts:1583:24)
    at Controller.start (/app/node_modules/zigbee-herdsman/src/controller/controller.ts:137:29)
    at Zigbee.start (/app/lib/zigbee.ts:69:27)
    at Controller.start (/app/lib/controller.ts:161:27)
    at start (/app/index.js:154:5)