We also managed to restore connection to Github servers from our network.
So far I am not 100% sure what was the cause, but what we did was accessing the modem UI through Internet Explorer and deactivate the firewall there. This was the only way to access our Technicolor TC4400 admin dashboard… We also set DNS addresses inside Home Assistant but I don’t think this helped in solving the issue since our router already had proper DNS settings (tested with 1.1.1.1 and 8.8.8.8).
I’ve also seen some other users claim Githubs server issues have been solved yesterday, so this adds to the overall confusing situation…
Folks, I have been seeing this problem for awhile when I attempt to manually trigger an update.
I have tried the DNS update mentioned above which resulted in no change. My understanding is that ha supervisor will automatically update which seems to be happening since I am at 2023.09.2 but when I was attempting to trigger update to 2023.10.0 (version: Supervisor Version 2023.09.2, Ha OS 2023.10.3, HA Core 2023.1.4) it times out.
Seems an Internet related latency issue. Try another day to see if it goes away. Your location to the closest GitHub CDN has an issue. Randomly try after a few hours/days.
I’ve been getting this message for days now when trying to update. I’m also getting critical error.
I’ve tried the option on the HA page the error directs me to (Supervisor was not able to update - Home Assistant) including changing my DNS this does not help. Like others there seems to be a problem connecting to github??
Any assistance is appreciated.
Here is an excerpt from my log:
Logger: homeassistant.components.websocket_api.http.connection
Source: components/hassio/update.py:260
Integration: Home Assistant WebSocket API (documentation, issues)
First occurred: 8:57:10 PM (4 occurrences)
Last logged: 9:08:17 PM
[140579869227216] Error updating Home Assistant Supervisor: Update of Supervisor failed: Can't install ghcr.io/home-assistant/amd64-hassio-supervisor:2023.10.0: 404 Client Error for http+docker://localhost/v1.42/images/ghcr.io/home-assistant/amd64-hassio-supervisor:2023.10.0/json: Not Found ("No such image: ghcr.io/home-assistant/amd64-hassio-supervisor:2023.10.0")
Traceback (most recent call last):
File "/usr/src/homeassistant/homeassistant/components/hassio/update.py", line 258, in async_install
await async_update_supervisor(self.hass)
File "/usr/src/homeassistant/homeassistant/components/hassio/handler.py", line 52, in _wrapper
raise HassioAPIError(data["message"])
homeassistant.components.hassio.handler.HassioAPIError: Update of Supervisor failed: Can't install ghcr.io/home-assistant/amd64-hassio-supervisor:2023.10.0: 404 Client Error for http+docker://localhost/v1.42/images/ghcr.io/home-assistant/amd64-hassio-supervisor:2023.10.0/json: Not Found ("No such image: ghcr.io/home-assistant/amd64-hassio-supervisor:2023.10.0")
The above exception was the direct cause of the following exception:
Traceback (most recent call last):
File "/usr/src/homeassistant/homeassistant/components/websocket_api/commands.py", line 205, in handle_call_service
await hass.services.async_call(
File "/usr/src/homeassistant/homeassistant/core.py", line 1965, in async_call
response_data = await coro
^^^^^^^^^^
File "/usr/src/homeassistant/homeassistant/core.py", line 2005, in _execute_service
return await cast(
^^^^^^^^^^^
File "/usr/src/homeassistant/homeassistant/helpers/entity_component.py", line 235, in handle_service
return await service.entity_service_call(
^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^
File "/usr/src/homeassistant/homeassistant/helpers/service.py", line 848, in entity_service_call
response_data = task.result() # pop exception if have
^^^^^^^^^^^^^
File "/usr/src/homeassistant/homeassistant/helpers/entity.py", line 1192, in async_request_call
return await coro
^^^^^^^^^^
File "/usr/src/homeassistant/homeassistant/helpers/service.py", line 892, in _handle_entity_call
result = await task
^^^^^^^^^^
File "/usr/src/homeassistant/homeassistant/components/update/__init__.py", line 156, in async_install
await entity.async_install_with_progress(version, backup)
File "/usr/src/homeassistant/homeassistant/components/update/__init__.py", line 414, in async_install_with_progress
await self.async_install(version, backup)
File "/usr/src/homeassistant/homeassistant/components/hassio/update.py", line 260, in async_install
raise HomeAssistantError(
homeassistant.exceptions.HomeAssistantError: Error updating Home Assistant Supervisor: Update of Supervisor failed: Can't install ghcr.io/home-assistant/amd64-hassio-supervisor:2023.10.0: 404 Client Error for http+docker://localhost/v1.42/images/ghcr.io/home-assistant/amd64-hassio-supervisor:2023.10.0/json: Not Found ("No such image: ghcr.io/home-assistant/amd64-hassio-supervisor:2023.10.0")
