Hi Nick! Yes will talk to the installer first, and then hopefully I can get some info about their API, or reverse engineer the requests from their web/mobile app.
You can be hit and miss with smaller companies. I had a good experience recently with another NZ company. I installed an E-LOK smart lock on my door and got in contact with the developer, and they were really helpful and gave me API documentation and info about their web app. On the other hand, I had a pretty bad experience with Smanos a while ago, and I wouldn’t recommend any of their products. (You can find their DIY alarm stuff at PB Tech, etc.)
But I’m actually a bit impressed at how many tech products are being made in New Zealand. I didn’t expect that my alarm and door lock would be made by local companies.