I have a very similar problem.
Wiring appears to be good; the garage door button on my wall opens and closes the door just fine when manually pressing it. Wired as per the installation instructions. Assuming the wiring is fine or else this wouldn’t work.
browser to the ratgdo (ratgdov2.5i 1745bc) loads fine, reports firmware (2024.9.1 Sep 23 2024, 04:21:49), but almost always shows door state as “OPEN”
The open and close buttons don’t work. At all. Ever. If the door is manually closed by pressing the wall button, the state never changes to “closed” and the open button doesn’t work.
Toggle doesn’t work. Ever.
Sync will run a LOT of commands through the logs and sometimes open and/or close the door. Sometimes it’ll open then immediately close the door.
Last time I hit sync I got this:
|19:03:43|[D]|[ratgdo_secplus2:213]|Query paired devices of type: ALL|
| --- | --- | --- | --- |
|19:03:43|[D]|[ratgdo_secplus2:213]|Query paired devices of type: REMOTE|
|19:03:43|[D]|[ratgdo_secplus2:213]|Query paired devices of type: KEYPAD|
|19:03:43|[D]|[ratgdo_secplus2:213]|Query paired devices of type: WALL_CONTROL|
|19:03:43|[D]|[ratgdo_secplus2:213]|Query paired devices of type: ACCESSORY|
|19:03:43|[W]|[ratgdo_secplus2:107]|Triggering sync failed actions.|
I did a restart (multiple times), and get nothing. Restarted in safe mode, and nothing better.
Sometimes when I hit “sync,” the state reported will change from open to closed, but this has nothing to do with the actual state of the door. It can be open and report open, and hitting sync may (not always) change the reported state to closed, or may do nothing. Likewise if the door is closed, it may (or may not) change the state to open if it was reporting closed.
What’s interesting: if the garage door is manually opened, and it reports state as open, and I press sync, it’ll close the garage, then open it, immediately. If the garage door is manually opened and it reports state as closed and I press sync, it’ll close, then open, then close again.
But even then, with the door closed and the ratgdo state reporting “closed” if I press the “open” button in the ratgdo browser, nothing happens. Log states:
|19:33:09|[D]|[cover:076]|'Door' - Setting|
| --- | --- | --- | --- |
|19:33:09|[D]|[cover:084]|Position: 100%|
|19:33:09|[D]|[ratgdo_secplus2:463]|Collision detected, waiting to send packet|
|19:33:09|[D]|[number:012]|'Rolling code counter': Sending state 2782.000000|
Still closed, still reporting closed. Toggle doesn’t work either, though if the door is reporting closed, toggle will change the reported state to “open” (but not the other way around), even though the door won’t move. If the door is closed, and reporting closed, and I hit “toggle,” it’ll change the reported state to open, but the door doesn’t move. If I then hit “sync” it’ll send a massive number of commands and do random stuff to the door. One time, it opened halfway, closed immediately, then waited a few seconds and opened all the way. It was then actually open, reporting state as open, and when I hit the “close” button, I get a log of:
|19:38:02|[D]|[cover:076]|'Door' - Setting|
| --- | --- | --- | --- |
|19:38:02|[D]|[cover:084]|Position: 0%|
|19:38:02|[D]|[number:012]|'Rolling code counter': Sending state 2871.000000|
And the door does nothing. Still open, still reporting open.
I basically give up. Either this thing doesn’t work with a Chamberlain LiftMaster Security+ (Model no: 41AC050-1), the firmware is totally borked, or my board is broken.